back to article Police send Reg hack CRB check database

Police face accusations of incompetence after accidentally emailing a file detailing the results of thousands of criminal records checks to a Register journalist. The author of the email at Gwent Police is now facing a gross misconduct investigation and potential sacking over the incident, which came to light this week. The …

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    1. Ken Hagan Gold badge
      Unhappy

      Re: er,

      That's /senior/ manager you'll note. No indications of how many junior managers underneath, or the size of the "public confidence" department in total.

  1. Henry Wertz 1 Gold badge

    system design is the fault

    "Investigators are blaming human error for the data breach, rather than the

    system design."

    Phil E. in the comments says: "If it's human error, the erring human concerned is the one who implemented the database in such a way that exports like this are even possible."

    Hate to break the bad news to you but there probably IS no database. They've just been adding stuff to a excel file and using Control-F to look through it.

    Anyway, invetigators are wrong. A spreadsheet is not a database. A database has access controls. A database would have access controls. A database would discourage officers from just trolling through information, as lookups would be logged. Finally, people accidentally forward documents (like a excel file) while people don't accidentally forward a database 8-) Finally, if they DO have a database, but it allows export of that many records, it is broken.

  2. David Neil
    WTF?

    How come it took them two days to nip over?

    Trying to think of a way to bluff it out/blame the recipient?

  3. Anonymous Coward
    Anonymous Coward

    Don't knock autocomplete

    I got the salary spreadshit emailed to me because I share the same first name with the HR bird.

    The dumb fuck still doesn't know. And when I leave I will email it anonymously to the ALL list. 12 months hence.

  4. Anonymous Coward
    FAIL

    Muppets

    Heads *need* to roll for this. I mean what happens when dozens of people get Das Boot from their high paid jobs because they failed to disclose that they got busted for possessing an ounce of weed back in the '70s.... which I might add shouldn't even be on the records after that length of time.

    Fail on a googol levels.

    AC, because I really, *really* hate getting raided when working on my fusor...

  5. Ifor

    Things can only get better.....

    Or maybe not, Gwent Police don't have a Head of IT anymore. What they do have is an umbrella manager who has no experience of managing police information and by the admission of his own council staff is not concerned with security.

    I expect the Register will get a lot of copy from Gwent Police over the next few months.

  6. Al fazed
    Happy

    Which ?

    Novell eMail application were they using ?

    I have to say, I have been using SeaMonkey eMail client for several years under various Microshaft OSes,

    However, having gone over to Ubuntu for a dreadfull few months, I am now running OpenSuse Linux and I am forced to say that SeaMonkey is very very wonkey by comparison to the Windose versions.

    This morning the preview pane opened up by itself, one of my Junk folders decided it wanted to be open on a TAB of it's own (?) and the message headers are often all screwed up (?)

    WFT ?

    Still, plod doing this sort of stunt just makes the whole thing a fucking farce. As per expectations.

    ALF

    1. Rob Beard
      FAIL

      Seamonkey != Novell!

      Seamonkey isn't a Novell e-mail application, it's from Mozilla and I very much doubt the plod are using it.

      It's more likely an enterprise level E-mail system such as Novell Groupwise...

      http://www.novell.com/products/groupwise/

      Remember, before Novell bought SuSE they had Netware.

      Still it's pretty shite that the Gwent plod are allowing this data to be exported like this.

      Rob

  7. Jon Grattage
    FAIL

    "Main Stream Media"

    Have any of the dailies picked up this story? Wrong on so many levels.

    However, this doesn't change my confidence in the police; they never had it.

  8. F1reman
    FAIL

    irresponsible

    You shouldn't have published because in fact the article achieves nothing other than good copy for El Reg.

    The fact is it was an innocent mistake. The person responsible would have been in just as much trouble whether article was published or not. The IT systems would have been adjusted to make sure such a breach does not occur again whether the aritcle was published or not (password/encrypt/monitoring of outbound attachments etc). The article does therefore only serve to undermine confidence in a public service in which it is essential the public has trust.

    Of course it's a fine line between what is in the public interest at the expense of public confidence.

    When I was readin your article I thought to myself that it was not a good one to publish and that there are far more great police officers in the various forces than there are bad and that articles such as these just undermine everyone but for no actual public achievement/gain. It was right of you to add in the line at the end about disclosure but I feel that you got it wrong on this occasion.

    Next time ask yourself; what does making this story public achieve? What are my real/honest motivations for publishing the story?

    1. Edlem
      WTF?

      Please tell me F1reman is taking the piss

      "When I was readin your article I thought to myself that it was not a good one to publish and that there are far more great police officers in the various forces than there are bad and that articles such as these just undermine everyone but for no actual public achievement/gain"

      Are you serious, or just a master of deadpan comedy? Of course bringing a massive breach in data security like this to public attention benefits the public interest. Covering it up would just allow whichever idiot oversees this lax operation to sweep it under the carpet. Airing it means that 10,000 people can now ask just who else their confidential data has been accidentally emailed to, and also makes sure Gwent Police have to seriously improve their procedures.

    2. Anonymous Coward
      Anonymous Coward

      Eh?

      I'm not seeing your comments on the bottom of every web-published tabloid story ever. Maybe you should re-focus your attentions there.

    3. peter 45
      Troll

      So the next time......

      ....your bank gives out your account details by mistake, you want it kept quiet because it undermines the public confidence in banks?

      ....HMRC emails your tax login details to everyone on its mailing list, you want it kept quiet because it undermines the public confidence in the Tax office?

      ....The Company you work for gives out the details they hold on you to everyone in the Company(Salary, Bank Account, Home address, CV, pension details, NOK details, annual apraisal etc), you want it kept quiet because it undermines the confidence in the Company's workforce?

      And then when they do it again......and again......and again..........

      That is what you mean, isn't it?

      /icon of a muppet/

    4. Jimbo 6
      Paris Hilton

      F1reman ?

      Is that just a nom-de-plume - you're actually a Polic3man ?

      What's the chance that we'd have ever heard about this if El Reg hadn't published ? Sounds as if Gwentplod weren't even aware that they had sent it to the wrong person until they were advisd by El Reg, which suggests that they send confidential data in an unsecure manner *all the time*. I seriously doubt "the IT systems would have been adjusted" in any way, or have been even now.

      Gwent Police : redefining the word EPICFAIL.

      Paris, cos even she has more of a clue when it comes to not revealing secrets to the world.

    5. Dave Cradle

      If only...

      >> The IT systems would have been adjusted to make sure such a breach does not occur again whether the aritcle was published or not

      IF that were true then maybe you'd have a point. But it would have been hushed up and ignored. "No harm done, no one found out. We'll keep everything as it is and it definitely won't happen again."

    6. Cameron Colley

      Why is it essential we have blind faith?

      It is essential that the police act in such a way that the public are confident in their abilities, not essential that we trust a bunch of morons.

      When the police inspire confidence and trust they'll know they are doing their jobs correctly.

    7. Steve Roper
      Big Brother

      Who upvoted this wanker?

      Given that you can't upvote your own posts, it looks like there's at least two goodthinkers here who would manage to last quite a while in Orwell's world, considering most of us here would be in the basement of Miniluv within a week!

  9. Anonymous Coward
    Boffin

    CRBs fault?

    How does CRB check work behind the scenes:

    - CRB asks the organisation which is allowed to process the forms to scan them and extract data from them into a (usually) pretty big file

    - CRB then expects the organisation to upload the pretty big file via FTP to them (yep, unencrypted, but 'password protected').

    - CRB then does 'the check' and sends letters

    I wouldn't be surprised if they were expecting data delivery from various police forces in a similar way.

    Anon cause... - well, guess why.

  10. Anonymous Coward
    WTF?

    emailed file deleted ????

    > The Register has now deleted the file in cooperation with Gwent Police’s professional standards officers ..

    Will it also be deleted from the numerous email servers it passed through o nthe way to you and what the F**K are they doing emailing such files over the Internet ????

  11. Sureo
    Unhappy

    Tip of the iceberg

    This incident should scare everyone deeply, not for what was revealed but for what must surely be going on that we don't know about. There must be thousands of incidents of stupidity/negligence every day that are business as usual and never found out about. As they say, the problem is not that you broke the law, but that you got caught!

  12. heyrick Silver badge

    The fault lies...

    Not in AutoComplete, not in the plod, and not in the Gwent police.

    The fault lies in data of this nature being held in a stupid frigging data file that can be moved from machine to machine, and without encryption.

    It needs to be some sort of server (SSL?) in which the Plog must log in to interrogate the data. He can look, he can cross-reference, he can run off printouts. Everything being logged. And if nothing happens for more than 15 minutes, he is kicked off and blocked from logging in for an hour (get the wally to remember to log the hell out when done). The file is encrypted and held in one place which is only accessible via the front end. If references need to be given to collegues, then the URL of the current entry can be pasted into an email, and upon following the link... log in request.

    Why does this seem to be so difficult?

  13. Slappy
    Grenade

    Maybe the plodlet was distracted

    By farmfacevilletownbook

  14. MonkeyBot

    Missing the point

    "Gwent Police asked The Register to consider not publishing a story about its serious data breach saying it would undermine public confidence in the force, but we declined."

    My confidence was undermined far more by the fact that they asked the Reg to keep quiet about than by the leak.

  15. BigSanta
    Thumb Up

    High of the mark

    What's the pass mark you have to hit now for getting in the force,as it's constantly being lowered so all and sundry can get in to fill those otherwise empty seats ?

    I'll take a guess;

    5ft at least ,a waist of 50 inches max ,able to get over excited and feel physically threatened at the slightest of things and the ability to put one foot in front of the other (and in your mouth on numerous occasions) (when you eventually get of your arse once in while that is)) !?

  16. dervheid
    WTF?

    More to the point...

    is why someone felt the need to have extrated ANY info from the CRB database to be stored, presumably locally, on a poxy spreadsheet. It's not just the twat who accidentally sent it that should be 'disciplined', but also whoever put the spreadsheet together. And also, if the CRB database is being abused by one force, would we be wrong to presume that it's being abused by them all?

  17. mittfh

    Largely avoided serious data losses?

    You claim serious data losses have largely been avoided since 2007?

    Really?

    Don't any of this lot count?

    http://www.publicsectorforums.co.uk/page.cfm?pageID=5910

  18. tallywhacker

    No protective marking?

    Many forces use a system where you can't send an email without giving it a protective marking ('Not protectively marked', 'Restricted', 'Confidential'). If you try to send anything higher than 'Not protectively marked' outside the secure government network, the client refuses.

    Obviously it doesn't stop you from sending to the wrong person within that network, but it'd stop you sending it to some hack who must have made lemonade in his pants when he saw it :)

    1. Anonymous Coward
      Anonymous Coward

      Ah but you forget........

      No protective marking solution is currently compatible with Groupwise as it is shite.

      Novell in a secure environment = fail

      Strangely the Public Sector still has a quite a few Novell installations.

  19. Ted Bovis
    Unhappy

    This must happen all the time

    My girlfriend volunteers for an organisation and just happens to have the same name as one of the HR staff. So she gets sent all manner of things - usually people's personal details - which have nothing to do with her. At the same time, the intended recipient doesn't get these mails. She mails them back saying "You shouldn't be sending me this stuff", they mail back saying "Oh sorry, we've taken you off our list now". Then it all goes quiet for 3 weeks, then starts again.

  20. max allan
    WTF?

    What about the other incidents

    Are Gwent police now investigating themselves thoroughly for data breaches????

    Surely as there is clear evidence of them having commited one offence they should now start checking every email they have sent for the last X years (where X is defined by their data retention policy, probably 10 years for secret type data) and making sure that no other incidents have occured.

    What about all the similar emails that were sent to criminals? (because I'm sure the police must email ex-cons and the like more often than innocents?)

    This sort of cost as a result of a single incident is about the only way to ensure that they spend the money getting it right in the first place.

    When it's "if an email goes awry it costs us a few quid to delete" then it's cheaper to get a crap system in place.

    When it's "if an email goes awry then it costs us a shed load of money to investigate" then it's suddenly a lot cheaper to do it right first time.

  21. The Fuzzy Wotnot
    Thumb Up

    Well done!

    If you're going to make a cock-up, make it worth while and the Plod certainly managed that!

  22. Anonymous Coward
    FAIL

    US Military

    I get regular emails from people in the US Military in Iraq because I share the same name as someone there. I've tried and tried to remove myself but they just ignore me...

  23. Anonymous Coward
    FAIL

    I know...

    Our 'organisation' is forbidden from communicating with Gwent Police by e mail because of its known high level of mail insecurity and reputation for data cock-ups. It's not a new issue it's just gone national that's all!

    I'm already in trouble for refusing to complete any security clearance forms because they lost one of mine in 1997 that caused me a lot of grief for years.

    I expect to be unemployed fairly soon.

    Anon? You bet. Be safe!

  24. Anonymous Coward
    WTF?

    Gwent Police know where you live

    And so will everyone else soon. Have a look at the South Wales Argus. Gwent Police are getting into bed with the local councils to share data centre, desks, staff etc. So now, not only do you have to worry about the competence of police staff but also council staff to look after your data. And bearing in mind this is a public sector project run by a 'manager' with no experience of managing police data it's already over budget and way late. It would have made far more sense to merge Gwent Police with South Wales Police rather than the councils, at least they'd have something in common. Not the best way to spend our taxes but hey, once you're high enough in the council what can they do to you.

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