back to article HCL picks up Notes, spanks total of $1.8bn at Honest John's IBM software sale

Indian software outfit HCL Technologies is snapping up $1.8bn worth of IBM's software in a deal expected to close by the middle of 2019. The acquisition, worth just under 5 per cent of a RedHat in IBM parlance, will see the Uttar Pradesh-based company absorb secure app platform Appscan and device manager BigFix. On-premises …

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  1. Cavehomme_
    Unhappy

    Why all the hate?

    I've been using Outlook for nearly 19 years and prior to that Notes. When I moved job and transferred from Notes to Outlook, I could not believe how poor Outlook was, not much better than Outlook Express yet with those awful .pst files and profiles that always became quickly corrupted. Not much better these days in terms of functionality nor stability..

    Hope HCL can bring Notes up to date and finally give us a real alternative to the Outlook monopoly. While they are at it, would be great if they could brack Lotus Office too!

    1. Anonymous Coward
      Anonymous Coward

      Re: Why all the hate?

      I moved the other way, after my Outlook-using company got acquired by a Notes-infested behemoth. I hate Notes with a passion. I used to hate Outhouse until Notes came along, now I just look at it nostalgically.

      HCL will not be able to or indeed try to improve Notes, because it's impossible, unless you throw away Domino and all the crap that comes with it. They will instead just milk it for support revenue until it finally dies (and probably their last customer will be IBM).

      1. DrFierce

        Re: Why all the hate?

        HCL released Version 10 of Lotus Notes/Domino earlier this year. So improve Notes they have and quite a bit. Now that they have the whole thing as theirs, the updates are going to be even more significant (and a version 11 has already been promised by HCL). So what was your argument again?

        1. Anonymous Coward
          Anonymous Coward

          Re: Why all the hate?

          Not sure why I am bothering engaging with a user who appears to have only just registered specifically to make positive comments about Notes and HCL, but anyway...

          The words pig and lipstick come to mind. It says something when "More accurate results when searching attachments" is listed as a new feature/enhancement.

          HCL can tinker with the UI all they like, but none of it addresses the fundamental problems with the applciation and platform. The UI is deficient and infuriating in myriad ways - this can only be fixed by junking it and starting again; but you can't do that because of the dependencies on all that legacy database application crap. The back end is a fundamental problem because it's not really email software, it's a bad database/applciation that is almost, but not quite, entirely unlike an email server. It just doesn't behave right, by design.

          I've heard so many excuses made for it... people aren't not using it right; lack of proper training; don't appreciate its power etc. etc. etc. but at the end of the day it's still shite at what people actually need to use it for: email.

          There's an internal beta in IBM to allow users to use Apple Mail or Outlook (most people have given up on Verse). However, this will still be hobbled by ther back end.

          So I'm sure HCL will carry on polishing that turd for many years, but don't pretend it's going to magically get better just by allowing users to choose a background image for their workspace.

          1. jelabarre59

            Re: Why all the hate?

            The back end is a fundamental problem because it's not really email software, it's a bad database/applciation that is almost, but not quite, entirely unlike an email server. It just doesn't behave right, by design.

            I've often suggested the only reason Lotus Notes has email functionality was it was originally meant as nothing more than a DEMO application. Some salesdroids way back when had complained there wasn't a flashy NotesApp they could use to show off it's functionality, so some developer slapped together an email app in a day or two just to shut them up. LN was meant to be a free-form database, but email became the proverbial tail wagging the dog (and excuse the pun there).

          2. jaycee88

            Re: Why all the hate?

            You posted exactly what I was thinking, really appreciate that Anonymous Coward! If we ever cross paths the coffee or adult beverage will be my treat.

      2. Solmyr ibn Wali Barad
        Devil

        Re: Why all the hate?

        C'mon guys, do we really need to have Outlook vs Notes argument? There are plenty of reasons to hate both. Equally. Non-discriminatorily. With a fury of thousand suns.

        /devil32.png/

      3. jelabarre59

        Re: Why all the hate?

        I moved the other way, after my Outlook-using company got acquired by a Notes-infested behemoth. I hate Notes with a passion. I used to hate Outhouse until Notes came along, now I just look at it nostalgically.

        It seems to be the situation for both Lotus Notes *and* MS Outlook. The ONLY people who like one of the products are the ones who have had the misfortune of using the other.

        1. Jove Bronze badge

          Re: Why all the hate?

          ... or are paid to post :)

      4. PaDuOne

        Re: Why all the hate?

        You are mixing apples with oranges. Notes is not just simple email / calendar app just like Outlook. If you were using it just for email then yes, it might be pain in the ass. But if you learned to use it it was pretty powerful tool even just for emails. Unfortunately not much user friendly sort of like LaTeX...

    2. Endor

      Re: Why all the hate?

      Hi I totally agree really annoying listening to all this hate on a product when they don't understand it.

      I've been working with Outlook / Exchange and Notes / Domino for over twenty years and know both products at an Expert level and trust me when I say Notes / Domino is superior in every way to Exchange / Outlook , SharePoint , ASP. Net etc.

  2. hellwig

    Notes sold off to Indian Firm, Microsoft twitches... no... it was just the wind

    I interned with the Exchange Server team at Microsoft in the early aughts. They were proud of having won the email and workgroup collaboration war against Notes.

    I have to think these days they don't even recognize it as a competitor anymore.

    1. DrFierce

      Re: Notes sold off to Indian Firm, Microsoft twitches... no... it was just the wind

      Yeah, in the early aughts, Microsoft was also proud of having won the Browser war against Netscape. Remind me how well they are doing now on that front?

  3. Korev Silver badge
    Coat

    Missed headline?

    Wouldn't "Lotus Notes dissolved by HCL" have been a good headline?

  4. Mage Silver badge
    Pirate

    Half what IBM paid for it.

    Still too expensive. Why have they bought it?

    1. jaycee88

      Re: Half what IBM paid for it.

      I'm thinking that since IBM will be their largest client (and there are plenty more but not nearly the size), some clever finance people worked out how the ROI will look and when they need to break even on the original investment. I hope that when they did that calculation they added some margin for barrels of lipstick - to put on the pig.

  5. Chubby Chuckles

    IT support bonanza

    Presumably HCL will be making a fortune 'supporting' why Notes doesn't work. 10 years ago I was working for a large console games company who had Notes and a whole house of cards of mission critical apps, particularly legal systems.

    To search email one would have to set up the search parameters before going to a meeting or lunch, if you were lucky it would serve up the results within an hour. Last I heard they are still limping along with Notes.

    This is a tune up bonanza and the sort of black box head scratcher problems that are ideal for IT outsourcers to 'solve' at a cost

    1. PaDuOne

      Re: IT support bonanza

      Your IT probably did not tell you 'secret' about possibility to turn on search indexing?

  6. Uncle Ron

    Do the people at El Reg...

    Do the people at El Reg actually not know that IBM has been paid back -many- times it's original investment in Notes? Whether you like the product or don't like it, it has generated huge revenue and profit for IBM. The headline that, "IBM received $1.X Billion but paid $3.X Billion is just silly--and irrelevant.

    1. DrFierce

      Re: Do the people at El Reg...

      True that. Indeed, there was a acquisition cost, but the amount of money they made in licenses, services support contracts, premium support contracts, etc... needs to be factored in. If I bought source code and the rights for this source code for $5,000 and made a million dollars with it and then sold the code and the rights to this code for $2,500, I didn't incur a loss of 50%, I actually made a profit just short of 200,000%...

    2. diodesign (Written by Reg staff) Silver badge

      Re: Do the people at El Reg...

      Yeah, fair enough. Maybe we over-snarked.

      C.

  7. Jay Lenovo
    Angel

    Throwing the wedding rice, a new future awaits.

    Today's IBM and Notes, has been working about as well as the partnership of water with a grease fire.

    HCL at least wants (loves?) Notes. You'd have to be crazy in love to PAY for the privilege of maintaining it in the present condition.

    Notes and IBM will likely still remain friends.

    1. DrFierce

      Re: Throwing the wedding rice, a new future awaits.

      The development team for Notes, Domino and other parts of the collaboration suite moved to HCL in the beginning of 2018 (or was it a bit earlier, not 100% if I recall the exact time correctly).

      They've been handling it for at least 10 months and, with version 10 that was released not too long ago, they are indeed paying a fair sum of money, but: a) it's in a much better place, b) it's already in much better condition; and, c) yeah, everyone involved at HCL seems to be still crazy in love with these products.

      Even though there's a few people that seem to have a hate-on for Notes/Domino, there are other people who like it and would like nothing better than see it attain a new glory as a cutting edge enterprise tool. Yeah, that includes me too.

      1. Jove Bronze badge

        Re: Throwing the wedding rice, a new future awaits.

        @ DrFierce

        So you have insider information on what is happening with the product line?

        1. Anonymous Coward
          Anonymous Coward

          Re: Throwing the wedding rice, a new future awaits.

          Well you could check here

          https://www.ibm.com/collaboration/ibm-domino

          or here

          https://domino.ideas.aha.io/

          1. Jove Bronze badge

            Re: Throwing the wedding rice, a new future awaits.

            @ Anonymous Coward / DrFierce / HCL Marketing Dept

            "Well you could check here ..."

            Sorry, I'm not into click-bait.

            1. Anonymous Coward
              Anonymous Coward

              Re: Throwing the wedding rice, a new future awaits.

              @Jove

              "Sorry, I'm not into click-bait."

              Yet here you are, posting on a register article.

  8. GrapeBunch

    Time Warp

    Somewhere I still have a card that would supposedly give me a free upgrade to Lotus Notes for OS/2. The offer was from IBM in the 1990s.

  9. Anonymous Coward
    Anonymous Coward

    Notes as Documentum Replacement for HCL ???

    Lot of us grown old when you look back , simple "NotedID".. without that your Notes won't open. The Admin can only create a NotesID .. unless he has a copy of it he cant read your mailbox, offline/Online the only thing you need to secure is your notesID. Today we have token's .. during 90's.. think of it . We simply recycle old technologies .. Main frame to PC to cloud again ..

    I think HCL will do extremently well .. they come from a country a $2500 Car is used for 15+ years , runs very fuel efficient , moves you from Point A to Point B , and can find a Support clinic with in few meters if you are ever stuck.

    HCL tried with Documentum and even today one of the biggest SI for Documentum, this gives them the total control over their Documentum and Notes Customers , and Notes as a Email alone is a waste.. Notes is Application Platform/Middleware and gives endless Possibilities to a SI like HCL. if they execute well , its a Goldmine.

    Lotus is flower widely used Hindu rituals, represents Prosperity, Wisdom, and knowledge. HCL will do well only for that Lotus name .. dump Domino (Useless Pizza joint) .

    1. Jove Bronze badge

      Re: Notes as Documentum Replacement for HCL ???

      What about HCL's declining profit margins, and its increasing costs? Can it keep ahead, especially as borrowing costs increase in India?

  10. Anonymous Coward
    Anonymous Coward

    too independent

    As I remember from my days at the Beast of Armonk, Lotus Research tended to behave like it was it's own independent company, ignoring dictates from on high. Perhaps, now with the looming RedHat acquisition, IBM Corporate didn't want to have *TWO* independent, directive-ignoring subsidiaries.

  11. Anonymous Coward
    Anonymous Coward

    IBM and software

    Can anyone think of one product where IBM has acquired their capability and it's flourished?

    IBM acquires companies and then slowly strangles development and innovation. It's harsh but their accountants acquire a company, work out how much $ they can make over 3-5 years before product sales stall. It's a sad model, given some past acquisitions included some great capability.

    IBM has little or no marketing $ either and doesn't like to market particular products. So it's very hard for any product to be heard in all that Blockchain, Hybrid Cloud noise.

    In summary IBM = where software goes to die

    All the best RedHat

  12. DrFierce

    @SVV --

    I've had the drfierce ID on eBay since 1999. And have had the drfierce e-mail addresses on hotmail, gmail and other messaging platforms for years now. Not like drfierce21788, but drfierce. So it's been a while since I've been around, 20+ years you could say.

    I'm not specifically criticizing naysayers. Hey, there's some truth in some of the non-troll comments. I'm just setting the record a bit straight. Notes/Domino have their weaknesses and flaws, but let's remember that Outlook/Exchange/Sharepoint have nothing to crow about as software products and what admins have to endure in the past (and still do in the present), they are not the greatest end-all/be-all the Microsoft hype machine purports them to be.

    And yeah, I recently created the DrFierce account here because I read news but had little time to read comments (and even less comment on them). Matter of fact, I surprised myself I didn't have an account already. Guess I missed creating an account on this site because, you know: day job, married life, fatherly duties and all that.

    If I had a record of posting thousands of comments a year, there'd be question as to whether I'm employed or not and I'd be probably called out as such.

    But it's not because of that one fact that the points I made have any less merit. So there. I said what I said, I am who I am and I stand by all that.

  13. jaycee88
    Alert

    Thoughts on the sale.

    Some people really put value on antiques, well good for them. On a serious note, if IBM goes through their whole portfolio and closes down or sells the dead weight, they will be much more nimble to take major steps in order to truly transform. I was with Big Blue for 4 years, and believe given the quality of their leadership they can do it, if they actually decide to do so.

  14. Notes!

    More than a database, and still being copied.

    Full disclosure - Im LATE to this post, and NEW here, but have been spending time mostly techcrunch and toms hardware guide. Today, I thought about checking on Lotus Notes.

    Im a Lotus Development ex-employee, tasked with installing and managing Notes across a block of offices at Lotus (and IBM) back in the 90s - when we were using OS/2 and converting to NT. Ive been all over the world helping companies consolidate and right size their Notes infrastructure..

    Im a Ray Ozzie fan, especially his early work on Notes, pre commercialization. So yes, I do lean toward Lotus Notes (and the old products.. anyone remember Lotus FM? or Improv?

    I was there when IBM purchased us, and it was actually pretty good for both companies as IBM had committed to allowing Lotus to be more or less independent except for our choice of offices and back-end hardware. Cambridge always had its own way of thinking anyway, and in reality that is what lead to the success of Lotus Notes.

    In defense of Notes:

    The UI - is ugly and I hope that HCL can simplify and consolidate... but the back end is actually beautiful and in the last 20 years, even up to today, I still hear people say that they wish they could go back to Lotus Notes... so it is still a pick your problem situation because they both have flaws.

    My point is that companies used to use software to differentiate themselves in the market, allowing them to move faster, track process and people more efficiently, and this is what Notes did. It was a new way to manage data. Now, we all have the same tools, same processes, and it takes much more to differentiate and succeed. There is more pressure on people to be better and we all get that.

    I miss Lotus Notes - but mostly because I knew where to find all my data, and it was a great part of the software industry - when software wasnt on the cloud.

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