Re: How does this sort of thing happen?
a lot of config level school-boy errors had to be made
Yep - something must be done - this is something - so it must be done!
(Pay peanuts: get monkeys).
The UK National Health Service Digital has blamed IT outsourcer Accenture for its ongoing email Reply-all woes. The cause of the cockup is almost certainly a combination of user error and a trouble-inviting system config update, though. On Monday morning, the NHS' internal email system was brought down by a test message sent …