Re: World Class Security
Given that the admin was on the ball and the breach was closed before any data extraction took place, I do not think it is fair to start bashing Dell on having been breached.
They did a far better job at securing their data than many others who have been discussed in these columns this year alone.
Security is not a passive affair. Firewalls and such are not the only answer, you need active surveillance to be able to catch issues before things go bad and data is extracted. That is what happened here, so kudos to the IT people who knew their job and did it well.
Dell weakened security
Unfortunately, Dell changed the password parameters and provided incomplete instructions on the web page for changing passwords: special characters previously accepted are now rejected WITHOUT PROPER EXPLANATION — the page simply repeats the same incomplete instructions. Dell has also shortened the maximum length of passwords — a major security failing. It took me two days and three people to be able to get into my Dell Premiere Account.