Software Asset Management HAHAHAHAHA
What total nonsense. Service Now say this rubbish with every release. Service Now cannot do Software Asset Management. Claims like these just cause good SAM professionals a headache when they have to explain to senior leadership that this piece of *#£$ ITSM tool cannot be used for Software Asset Management.
No ITSM tool can do SAM, not a single one. Period.
Service Now discovery is pure $&#% too!
Rarely have two words been so inappropriately used in a product name.
Re: Service Now
Well, they named this release after "Hull on Earth" so they can be credited with some (unintentional) oblique honesty.
I wonder how ServiceNow got to be a company. I've had to endure their product a few times, and whilst no ticketing systems are "great", SN is really way down the list towards the shit end of things. Having them anywhere near any other parts of the business seems like a very bad idea indeed.
Re: Company How?
I've had to endure their product a few times, and whilst no ticketing systems are "great", SN is really way down the list towards the shit end of things.
I'm afraid I have to disagree. They've invented a whole new level way below any lists. I've used many ITSM tools over decades but SN really makes even the worst ones look good.
When did you start doing shameless plugs without mentioning it was a shameless plug?
Do you folks get it for free?
It would be nice if SNow started focusing on one area and making that good, rather than being the be-all-and-end-all
Re: Dear Reg
We don't use it.
We don't get it for free.
It's not a shameless plug.
I believe SN is a significant vendor and we like to make sure we cover significant vendors' new releases as they show how the company and its products are evolving.