back to article Whoops! Microsoft accidentally lets out a mobile-'bricking' OS update

“A small portion” of Windows mobile users hoping the unexpected cool new update would start the month off the right way got burned yesterday. Microsoft “accidentally” released a development build of Windows 10 that can transform your phone into jelly if you try to install it. “We apologize for this inconvenience,” said …

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  1. Bob Vistakin
    Facepalm

    Seems so long ago

    Since they killed off the iPhone.

    1. Anonymous Coward
      Anonymous Coward

      Re: Seems so long ago

      “Today was a great exercise in our whole team coming together to solve a singular problem,”

      Such postive spin takes me back to the day we carried that large foam iPhone brick collectively, the real Winphone bricks are in our pockets, now, and forever will be.

      "It's dead Jim"

      1. nematoad
        Windows

        Re: Seems so long ago

        "Today was a great exercise in our whole team coming together to solve a singular problem..."

        Presumably said problem being how to kick off those few die-hards still using Windows mobile.

      2. ControlShiftLeft

        Re: Seems so long ago

        "Today was a great exercise in our whole team coming together to solve a singular problem," Sarkar tweeted. Well let's hope Sarkar doesn't accidentally run into a dictionary or their day will go from bad to worse. "Singular" = Exceptionally good

        1. Anonymous Coward
          Anonymous Coward

          Re: Seems so long ago

          '"Singular" = Exceptionally good'

          ----

          Not precisely, no. A lot of words get misused and thus misunderstood. This looks to be one of them:

          singular

          adjective

          1.

          extraordinary; remarkable; exceptional:

          a singular success.

          2.

          unusual or strange; odd; different:

          singular behavior.

          3.

          being the only one of its kind; distinctive; unique:

    2. Anonymous Coward
      Anonymous Coward

      Re: Seems so long ago

      Hit me and several others I know too. Hard reboot doesn't work. Can't believe something so universally terminal to devices got released. Shouldn't they check it with some phones at Microsoft first?

      I think most people won't know how to use the WDRT and many will probably be returning their devices under warranty, etc...

      1. GoingGoingGone

        Re: Seems so long ago

        There are no W10M phones left at MS, or at least nobody is using them.

        The utter contempt for their own creation is such that the announcement for the recent W10M Creators Update release was done via Twitter FROM AN IPHONE (by the same Microsoft Windows and Devices Group software engineer Dona Sarkar the article refers to, who is also the public face of the Windows Insider program, and much to the despair and incredulity of the few remaining loyal users).

        1. Anonymous Coward
          Anonymous Coward

          Re: Seems so long ago

          Yeah, Windows Phone is over. It is well known. I'm not sure if they will release any new models. They have a few OEMs, HP, who have put out newer models, but the platform is done.

    3. Anonymous Coward
      Anonymous Coward

      iPhone funeral

      Wow, I forgot all about that. The air certainly was thick with hubris back then, when Microsoft thought by just throwing something out there people would abandon the iPhone. Did they really believe people actually loved Microsoft products, instead of merely tolerating them because they had no choice?

      1. Planty Bronze badge
        Stop

        Re: iPhone funeral

        Microsoft still believes that, the arrogance is still very strong at Microsoft even in the nadella era.

        Microsoft are losing consumer on industry confidence left right and centre, for good reason. Average is no longer sufficient.

        1. Anonymous Coward
          Anonymous Coward

          "the arrogance is still very strong at Microsoft even in the nadella era"

          Actually, under Nadella it increased a lot. The contempt towards users was never that high.

        2. tin 2

          Re: iPhone funeral

          C'mon, MS products have never reached the dizzying heights of average.

          1. Anonymous Coward
            Anonymous Coward

            Re: iPhone funeral

            "Average is no longer sufficient."

            True, MSFT is getting by because average, if it is already in place, will work for corporations, or IT will pretend it works. Corporate IT departments seem to not want to replace MSFT even though the users would welcome it. The average IT bod who works on MSFT thinks users still really want MSFT... they don't at all, but they have been keeping up the charade so they don't have to deal with change. Users generally want the latest and greatest (i.e. Apple and Google). IT wants whatever is in place, generally, so they don't have to do work. Not in all cases, but generally true. They fought iPhone and Android until they released the users were going to come after them with pitchforks if they didn't support it. The crazy part about this one is that it would really not be much more expensive to outfit users with MacBook. It would be dramatically less expensive to outfit users with Android/ChromeOS and G Suite... probably cut their end user expenses in half and users would like the move. It's just silly.

            1. Anonymous Coward
              Anonymous Coward

              Re: iPhone funeral

              > Corporate IT departments seem to not want to replace MSFT

              Cost, Retraining, Apple lock-in

              All those shitty MS certificates on their CV

              There isn't a *nix desktop that's corporate ready unless you swap for Apple.

              I work in design, one of the most Apple friendly environments and still they save hardware dollar on some Leveno crap running Windows for the spreadsheet monkeys.

              1. Anonymous Coward
                Anonymous Coward

                Re: iPhone funeral

                Why does the operating system matter anymore? Most businesses would run 100% cloud, and just run anything that has a modern browser.

            2. CrazyOldCatMan Silver badge

              Re: iPhone funeral

              Corporate IT departments seem to not want to replace MSFT even though the users would welcome it.

              There are multiple reasons for that:

              1. Business workflows have accreted over time and a sensitive to versions, let alone applications.

              2. Users don't necessarily welcome it - the most familiar complaint is "but I was used to the old one!".

              3. In some cases (AD/SQLServer) there no easy way to replace the functionality. Yes, I know OpenLDAP/MariaDB/Postgresql exist but I refer you to point (1).

              4. It takes a good deal of vision/guts/money/time to rip out existing business processes and rebuild them from scratch. That combination of 4 factors is very, very rare. To quote Sir Humphrey "that's a very bold step" and that's not something IT directors & senior execs want to hear..

          2. CrazyOldCatMan Silver badge

            Re: iPhone funeral

            C'mon, MS products have never reached the dizzying heights of average.

            Commonly called "the overwhelming win for marketing over substance"..

  2. Steve Davies 3 Silver badge

    Interesting

    Tim Coulling, a senior analyst at Canalys, thinks the issue's reach is fairly minor because the install base for Microsoft mobile devices is relatively low and people with those devices would have also had to choose to install the update immediately (unlikely).

    Come on MS, admit it, this platform is as dead as the proverbial Dodo. Put the few people still running it out of their misery.

    1. This post has been deleted by its author

      1. hplasm
        Windows

        Re: Interesting

        "to hell with the 21st century."

        The cry of a Windows fan!

      2. Anonymous Coward
        Anonymous Coward

        Re: Interesting

        Clunky Android?? Perhaps sub £100, but spend a reasonable amount from a decent manufacturer that doesnt load it up with bloat, and of course make sure it's sim-free (so a carrier doesn't load their bloat on) and it's anything but clunky. It's fast, feature rich and secure.

        I think you need to either unplug from the internet (as you can't spot fud when it's passed your way), or need to stop being a cheapskate, and spent a more reasonable amount of money on your device. A couple of hundred quid will get you a pretty decent mid range android phone.

        1. This post has been deleted by its author

          1. Anonymous Coward
            Anonymous Coward

            Re: Interesting

            "Android on the other hand just feels ever so slightly laggy"

            Have you tried the Google Pixel phone... it is pretty awesome.

      3. Anonymous Coward
        Anonymous Coward

        Re: Interesting

        "I'll get myself a feature phone instead and to hell with the 21st century."

        Spoken like a true MSFT fan. The future = bad.

    2. Anonymous Coward
      Anonymous Coward

      Re: Interesting

      Just walk into Carphonewarehouse, and say (in an ITCrowd Moss voice) I'd like a Windows Phone please. And check out the facial expressions in terms of responses...

    3. Nolveys
      Trollface

      Re: Interesting

      Come on MS, admit it, this platform is as dead as the proverbial Dodo. Put the few people still running it out of their misery.

      I don't think MS's relationship with Samsung is all that great at the moment, they'll probably have a hard time getting their hands on the proper batteries to finish the job.

  3. Goit
    Gimp

    Seems a tad sensationalist

    To say 'bricked'

    If you can hard reset it, then it hasn't been bricked.

    Oh you lost all your data? You mean it was that important and you never backed it up?

    That's a DFU error.

    1. Anonymous Coward
      Anonymous Coward

      Re: Seems a tad sensationalist

      True, but they get clicks for bricks.

      It all pays the same.

    2. Anonymous Coward
      Anonymous Coward

      Re: Seems a tad sensationalist

      "If you can hard reset it, then it hasn't been bricked."

      You can't even hard reset it. What ever you do (other than reinstall the firmware via the WDRT) it's a brick that intermittently displays the Microsoft logo.

      1. Anonymous Coward
        Anonymous Coward

        Re: Seems a tad sensationalist

        it's a brick that intermittently displays the Microsoft logo

        Al user-level requirements have been met!

  4. Justice
    Facepalm

    What's that???

    You didn't back up your device before applying a major update?

    Oh, boo hoo hoo.

    You must be so lost without all the data you acquired since you last found the motivation to get up off your arse and sync it with your box with lights.

    Gutted.

    Probably because it takes up a whole three minutes of your valuable time and could really have been done while you were watching cat videos instead of just leaping in there.

    What a personal disaster.

    Ray. The permanently sarcastic man.

    1. TheVogon

      Re: What's that???

      "You didn't back up your device before applying a major update?"

      Windows phone automatically backs up apps, config and settings. Most people use OneDrive to backup everything else.

      And most people use the default settings to automatically install updates when the phone knows it isn't being used. Usually overnight...

  5. Richard Jones 1
    Joke

    MS Mobiles or Smoke Signals

    “Today was a great exercise in our whole team coming together to solve a singular problem,” Sarkar tweeted yesterday.

    I guess they were not eating their own dog food (using the company devices) if they managed to communicate. Though on second thoughts perhaps they came to the same room to communicate because they ate at the company dog bowls?

    1. Captain DaFt

      Re: MS Mobiles or Smoke Signals

      -“Today was a great exercise in our whole team coming together to solve a singular problem,” Sarkar tweeted yesterday.-

      A problem that would have never existed if they'd done their job correctly in the first place.

  6. JimmyPage Silver badge
    Windows

    so a subset of a subset of Windows phone users ?

    Both of them ?

    1. Anonymous Coward
      Anonymous Coward

      Re: so a subset of a subset of Windows phone users ?

      Nope, just a small child who got one for a birthday.

      1. Anonymous Coward
        Anonymous Coward

        Re: so a subset of a subset of Windows phone users ?

        A poor unloved small child, I might add. Nothing like getting an obsolete Windows Phone, as a child to feel so unloved.

        1. Anonymous Coward
          Anonymous Coward

          Re: so a subset of a subset of Windows phone users ?

          The child was also an orphan who had no money. The child had to work 23 hours a day 7 days a week just to get some food. They had no worldly possessions such as toys and lived in nothing but rags just eking out an existence in such a cruel society.

          Yet the worst thing that ever happened was getting a windows phone.

          1. cambsukguy

            Re: so a subset of a subset of Windows phone users ?

            You really are AC.

            1. Anonymous Coward
              Anonymous Coward

              Re: so a subset of a subset of Windows phone users ?

              All the down votes do make me chuckle, it's like some people can't take a joke, come on, you bought a windows phone. You must have a sense of humour.

              1. Kiwi
                Trollface

                Re: so a subset of a subset of Windows phone users ?

                you bought a windows phone. You must have a sense of humour.

                If they brought a Windows anything then it's pretty clear evidence they're lacking in sense. Humour or otherwise.

    2. Planty Bronze badge

      Re: so a subset of a subset of Windows phone users ?

      Surely must be in fractions of users by now.

  7. Robert Carnegie Silver badge

    Message decoded.

    "Today was a great exercise in our whole team coming together to solve a singular problem” - that we ourselves created - by deleting all of our users' data. Solved!

    FTFY.

  8. wolfetone Silver badge

    I bet 2 out of the 4 people who use Windows Mobile are really, really annoyed right now.

  9. Halfmad

    Well on the brightside

    At least it's more secure now.

    1. Anonymous Coward
      Anonymous Coward

      Re: Well on the brightside

      Or, all the Winphone obsolete "free giveaway" 15GB Azure Cloud services that can now be re-deployed to actual paying customers, at the same time making users aware, first hand, for the need for cloud backups.

      What's not to like.

  10. JimmyPage Silver badge
    Stop

    It's hard not to feel sorry, somewhere ...

    I actually quite liked Windows Phone. But the deafening silence of apps made it pretty much a novelty in any setting.

  11. Anonymous Coward
    Anonymous Coward

    I hope everyone got a free phone for being beta (alpha?) testers, and have all their work on a real phone.

  12. Anonymous Coward
    Anonymous Coward

    Nokia 8810 Classic.

    I did take out my Nokia 8810 Silver slider phone the other day and look very fondly at it, reminiscing to the days of small phones with great battery life. Yep, it still worked. There may be hope yet for Windows Phone, but sadly not for another 15 years.

    1. Bob Vistakin
      Headmaster

      Re: Nokia 8810 Classic.

      How dare you use the N word in a story about microsoft.

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