back to article Official: America auto-scanned visitors' social media profiles. Also: It didn't work properly

The US Department of Homeland Security used software to scan social media accounts of people visiting America, but it didn't work properly. That's the conclusion of a study by the department's inspector general. In a heavily redacted report [PDF] that surfaced this week, the watchdog revealed that in December 2015, US …

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  1. tfewster

    Home of the Brave

    Where, Scotland?

    1. Voland's right hand Silver badge

      Re: Home of the Brave

      Based on the picture - maybe. If the second referendum does not go Standartenfuhrer May's way.

      Note the insignia on the trooper's sleeve.

  2. thesykes
    FAIL

    Who's the dumbest here? Terrorists that post on Facebook that they're off to Merica to blow something up, or, so called intelligence agencies who believe that they do?

    1. This post has been deleted by its author

    2. Pascal Monett Silver badge

      It does sound rather daft.

      On the other hand, never underestimate the power of stupid.

      1. Tomato42
        Trollface

        > On the other hand, never underestimate the power of stupid.

        well, DHS did spend good few million to learn that they don't...

      2. Luke Worm

        No, it can even make you president.

    3. Trigonoceps occipitalis

      @ thesykes

      Every time someone makes that comment I remind them about the way that Robin Hood airport was saved by checking social media.

      1. F0rdPrefect

        Re: @ thesykes

        Robin Hood airport saved?

        From an idiot making a stupid joke on Twitter?

    4. Anonymous Coward
      Anonymous Coward

      or

      people concerned about illegally occupied lands?

    5. paulf
      Headmaster

      FTA: "It has identified 275 software tools that could be used in the scanning,"

      This is also as staggering as the idea the tools could do meaningful scanning in the first place. Are there really 275 distinct tools out there that could do detailed scanning of social media profiles and extract data subject to exacting filters? [And hopefully a bit more sophisticated than: more <profile location> | grep 'allah akhbar|death to murrica|beards FTW'] There may be quite a few tools that claim to work on "Big Data" (which is in the cloud, natch) but social media would be a specialisation that not all of them can handle. Presumably they whittled down a review sample of 275+ software tools to reach that figure. How much time was spent reviewing each proposed tool? What criteria had to be met for a tool to be considered suitable? How do they know they included all tools that may have been suitable in the initial "To review" list?

    6. macjules

      Isn't it nice to know that Capita/Steria are not the only companies on the planet that take taxpayers' money and screw things up?

    7. Anonymous Coward
      Anonymous Coward

      "Who's the dumbest here?"

      The group that exists...

  3. Ted 3

    What if you don't buy into the whole social media thing?

    I still don't have a Facebook account (under my real name), LinkedIn, Twitter, Snapchat or instagram account. I have a Google+, but only cos I have a Gmail address. The profile is entirely empty. I wonder if that flags me as a miscreant, cos it appears I have something to hide?

    1. zanto
      Pint

      Re: What if you don't buy into the whole social media thing?

      if you want privacy, don't put your sh!t out in public.

      1. Version 1.0 Silver badge

        Re: What if you don't buy into the whole social media thing?

        "if you want privacy, don't put your sh!t out in public."

        Of course if you do take a dump in public, people will avoid you like the plague.

    2. Orv Silver badge

      Re: What if you don't buy into the whole social media thing?

      IIRC there was a Canadian recently who got hassled and eventually denied entry because they showed up with a phone that had been factory reset.

      1. Ted 3

        Re: What if you don't buy into the whole social media thing?

        See, that's the thing. Combine Zanto's comment and Orv's comment and that is what I am concerned about. As a privacy-preferring person, I am not active on social media. And this very disengagement with what is the new normal could be construed as so unusual that it obviously means I have something to hide. And that could mean "extreme vetting" time, whatever that mean.

        Perhaps I should start working on that Facebook profile full of cat videos and duck-face selfies. That's what a "normal person" does, right?

        1. Anonymous Coward
          Anonymous Coward

          Re: What if you don't buy into the whole social media thing?

          Perhaps I should start working on that Facebook profile full of cat videos and duck-face selfies. That's what a "normal person" does, right?

          I was talked into having a facebook a/c by my family several years ago as a way to keep in contact with them. I put a few photos of cloud formations on there, no one was interested so I haven't bothered since. If my browser forgot the password I doubt that I would ever go there again.

          1. Known Hero

            Re: What if you don't buy into the whole social media thing?

            @Ivan 4.

            Whilst Personally I have actually forgone Facebook for a while now, There is most certainly going to be groups on there that are fascinated by cloud formations. Whilst not a nice atmosphere as meeting in a pub to talk clouds, facebook is actually a good means to bring likeminded people together.

            e.g.

            https://www.facebook.com/interestingcloudformations/

        2. Anonymous Coward
          Anonymous Coward

          Re: Perhaps I should start working on that Facebook profile...

          ...full of cat videos and duck-face selfies. That's what a "normal person" does, right?

          Just until I get to be president. Then I will ban you and your friends out of the planet!

          1. 404

            Re: Perhaps I should start working on that Facebook profile...

            Trump banned me from his twiiter account - so I've been hammering the POTUS account - just because...

        3. veti Silver badge

          Re: What if you don't buy into the whole social media thing?

          I'm pretty sure you can get a bot to run a Facebook account for you.

          Leastways, I don't know how else to explain the things.

    3. Chairo

      Re: What if you don't buy into the whole social media thing?

      If you want to purge your empty google+ profile you could do that on google's downgrade page. At least that worked for me a while ago.

      1. Cris E

        Re: What if you don't buy into the whole social media thing?

        If you want to purge your empty google+ profile you could do that on google's downgrade page. At least that worked for me a while ago.

        Not so fast. Trying to erase your past is a sign of nefarious intent. Also, leaving behind a long and boring history is a sign of nefarious intent. And being interesting, yeah, that's gonna raise some flags too.

  4. Mark 85
    Facepalm

    See icon... it was either that or "No shit, Sherlock". A pity that common sense can't be injected or beat into someone... I've got a list that could use some.

    1. phuzz Silver badge
      Trollface

      Ah, but you're not looking at it the right way.

      The contractors were, they looked at the problem and thought "how can I screw money out of the government for this?", and the answer to their question was "omg! terrorists!!1!!!"

  5. Anonymous Coward
    Facepalm

    Thanks for pointing out the problems with this system, El Reg!!

    Tomorrow we will hear that the DHS is going to double the budget, with a promise that this will fix things!

    1. Version 1.0 Silver badge

      Re: Thanks for pointing out the problems with this system, El Reg!!

      If I were a naughty boy wishing malice, I would have the cleanest social profile imaginable and pictures of the kids in my wallet. So basically all this policy will do is catch the amateurs - not a bad thing in itself but probably not the effect that they are looking for.

  6. Anonymous Coward
    Big Brother

    the DHS: it's only a state of mind

    When are Americans going to wake up and realize that all this surveillance and paramilitarism isn't to protect them from terrorism but, in the event the voters try and eject the neocons, to implement full marshal law on the continental United States of America.

    --

    Do you want to see my ID?

    No need, sir.

    But I could be anybody.

    No you couldn't sir. This is Information Retrieval.

    1. Gray
      Trollface

      Re: the DHS: it's only a state of mind

      to implement full marshal law on the continental United States of America.

      No, Sherlock. That's 'martial' law. As mentioned earlier, it would be best if you all stayed away, at least until the Trumpanoia recedes a bit and our legislators weary of ulcerated knees from bowing and scraping at the threshold of the Trump presence might regain their senses.

      Truth told, martial law is probably on the horizon but NOT until the Breitbart conspiracy teams can incite a sufficiently horrible terrorist attack worthy of another 'Patriot Act' response. Stay away; don't visit, don't upset our DHS people. You wouldn't enjoy the experience.

      1. Anonymous Coward
        Anonymous Coward

        Re: the DHS: it's only a state of mind

        @Gray, since this all started with Obami and his administration I'm not so sure your moving it on to the present administration is valid. Wasn't Obama the one that wanted to take away the guns of the population just so it would be easer it invoke martial law?

        1. veti Silver badge

          Re: the DHS: it's only a state of mind

          @Ivan 4, it was GWB who instituted the regime whereby "all foreigners are arrested upon landing", which is where I would date the rot setting in.

          Once they've taken your fingerprints, everything else is a formality.

      2. Doctor Syntax Silver badge

        Re: the DHS: it's only a state of mind

        "That's 'martial' law."

        Given that it's the US we're talking about surely both spellings are valid but for different reasons.

        1. GrapeBunch

          Re: the DHS: it's only a state of mind

          For clarity, Marshall Law. Very loud clarity.

      3. JimboSmith Silver badge

        Re: the DHS: it's only a state of mind

        Wasn't Marshall law what Jim Dale brought to Stodge City in Carry on Cowboy?

        1. Anonymous Coward
          Anonymous Coward

          Re: the DHS: it's only a state of mind

          No he's Forest Laws dad.

        2. WonkoTheSane

          Re: the DHS: it's only a state of mind

          No. That was Marshall P. Knutt (plumber)

      4. hplasm
        Coat

        Re: the DHS: it's only a state of mind

        "No, Sherlock. That's 'martial' law. "

        That would involve the Armed forces - perhaps he means Cowboys With Tin Stars

        - Marshal Law...

    2. scrubber
      Big Brother

      Re: the DHS: it's only a state of mind

      @ Walter Bishop: "the voters try and eject the neocons"

      I think you'll find the voters have no say in the matter. We have successfully implemented a duopoly where we either get 95% of what we want if the voters choose D or 100% if the voters choose R. The illusion of choice, change, and freedom is how you fool all of the people, all of the time.

      BB. (Big Business? Big Brother? Bjorn Borg? Bobby Ball?)

  7. thames

    I'm going to be even more fascinated as to where they're going to get all the people who can read and understand all the various languages and dialects around the world that the multitude of social media accounts will be written in. Somehow I doubt that Google Translate is going to be up to the job.

    Oh, I forgot, we're talking about Americans. The fact that most of the world doesn't speak English all the time hasn't occurred to them yet. After all, God wrote the Bible in English, so Adam and Eve were created speaking English 5,000 years ago. Anything written in funny looking squiggles is just terrorist code.

    God help us.

    1. Stumpy

      No, he'll be too busy helping the 'merkins .. since he wrote the bible in (American) English 5,000 years ago as you've already stated ...

    2. John Brown (no body) Silver badge

      "After all, God wrote the Bible in English, so Adam and Eve were created speaking English 5,000 years ago."

      Yeah, the people of Babel and their tower named after themselves are to blame for all the confusion. Is anyone else building towers around the world and naming them after themselves?

  8. Magani
    WTF?

    You want WHAT?

    ...John Kelly, has said that such checks should be mandatory and travelers should also be forced to provide passwords and banking records.

    The US of A officials have 2 chances of getting my banking details. None and Buckleys.

    In the immortal words of John McInroe, "YOU CANNOT BE SIRIUS!".

  9. thames

    A few years ago a francophone Canadian sales manager from Montreal was going to a business conference in New York. On his way there he was exhorting his sales team to greater efforts through the usual bombastic proclamations, including a common French marketroid phrase that apparently translates to "we're going to explode the competition!"

    The Americans were apparently already monitoring public social media messaging accounts at that time, and upon arrival at the border that popped up. Needless to say, he didn't make it to the business conference in New York or indeed any further past the border, bur rather spent a number of long hours sweating it out in custody wondering whether his next stop was going to be Guantanamo Bay.

    I don't have a Facebook or Twitter account, and the way things are going I would be very unlikely to even consider having one now. Cardinal Richelieu supposedly once said "if you give me six lines written by the hand of the most honest of men, I will find something in them which will hang him." Substitute "six social media postings" for "six lines" and you have today's situation in a nutshell.

    1. Version 1.0 Silver badge

      Some years ago they closed down Midway Airport in Chicago after one coworker greeted another in the airport after going through Security, "Hi Jack, glad to see you made it - let's get a move on"

      OMG - a hijack!

  10. Frank N. Stein

    These idiots have also instituted "mandatory groping" to "check for weapons", at American Airports. They apparently forgot that all of the weapons found, have been in BAGGAGE, not down the tops of women or pants of men. This is little more than legal freakery. And there is NO WAY that it is legal to force ANYONE to submit passwords and banking information to TSA agents, just because they want to monitor everyone for possible terrorists. When the airlines start losing money from less people flying into or around the country and less passengers from abroad traveling to the USA, what will Trump's excuse to the Airlines and Airports be? His money buddies won't be happy. He'll have to back the attack dogs and freaks, off.

    1. Orv Silver badge

      You're probably right about TSA agents. Customs agents, on the other hand, can demand pretty much anything they want; the courts have ruled that even Americans have no Constitutional rights when in the act of crossing the border.

    2. Ben Tasker

      > what will Trump's excuse to the Airlines and Airports be?

      I'm fairly sure he'll try and find a way to blame in on Hilary, or to claim that Obama bummed it up and he's been working hard to fix it ("no-one understands airlines like Donald Trump does"). Assuming he even bothers to respond rather than simply labelling reports of them being upset as Fake News

    3. Shades

      "When the airlines start losing money from less people flying into or around the country and less passengers from abroad traveling to the USA"

      When? Its already happening. Global searches, and bookings, of flights/holidays to the US are already dramatically down.

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