back to article British banks chuck smartphone apps out of Windows

The UK's largest retail bank, Lloyds, has withdrawn its app from the Windows Store, and the bank's web page now redirects to a 404. TSB's Windows mobile app has also disappeared. Although the Windows Store has mobile apps for Barclays and RBS's NatWest – both have around 18 per cent market share – Lloyds is far and away the …

Page:

  1. Anonymous Coward
    Anonymous Coward

    or, he could be (not) saying..

    tablet?

    Given the atom's gone, a low end MS fondleslab may drift to ARM?

  2. Anonymous Coward
    Anonymous Coward

    WM was promising. I've owned a couple of WM 8 phones. However it's not doing anybody any favours anymore. Users get a bad ( app free ) experience with no promise of it getting better, Microsoft presumably lose money on the venture.

    They should just kill it off.

    1. Anonymous Coward
      Anonymous Coward

      Errm???

      " Totting up the numbers, we reckon that leaves two-thirds of British current account holders stranded."

      Only two thirds of the 10 people that bought Windows Phone..

  3. 0laf

    HTML5

    HTML5 based websites do mean that 'apps' are less important since the sites are device agnostic. But apps are expected if not needed and an absence of them is noted. A banking app is possibly more secure than a website or potentially more secure?

    Hard to see anyone bothering to develop for WinPho or even testing compatibility of mobile sites. I know HP has brought out their business workstation phone but that's the only one. I'm not aware of any others. Businesses saw the potential of WinPho tying in with their existing Windows systems but for whatever reason MS bottled it and developed for other mobile platforms more than their own.

    1. I ain't Spartacus Gold badge

      Re: HTML5

      I like my Win phone, and the previous one too. Cheap, fast, reliable, good phone software. Also when I've showed it to people, they've liked it too.

      But it's shit for apps, and there's been little improvement. I had an iPhone 5 in between my two work Lumia 7xx phones. Our company's batch of 7 iPhones all went wrong within 2 years, 2 failed within 6 months - and one of the replacements for those only just lasted a year.

      Came back to Win Phone 8, there were still almost no apps - despite reading that the app store had hit over 100k.

      I searched for a torch app, as they'd still failed to build such a standard function into the OS. There were loads of them, but all but 2 or 3 of the 10 I looked at demanded access to the address book in permissions. Hmmm... I admit I didn't try the paid for ones, but I'm sorry a torch app isn't something I'm willing to hand cash over for. I'd grudgingly happily pay 50p, if I'd set up a card with MS's app store, but that wasn't going to happen, due to the lack of apps.

      Now there's no development and no future. So I guess I'll be off to Android. Which is a shame.

      Personally I don't care too much about apps, I do that on my tablet. The phone is a communications tool for me. With a minor side order of mapping. Which MS have also bollocksed up by dropping support for Nokia's sat nav, while not updating their own mapping tool to cover it. So the phone has lost turn-by-turn instructions.

      1. YARR

        I don't dispute your general point, but specifically Windows 10 Mobile has a flashlight built in to quick actions. There are plenty of distraction apps in the app store, but if you need a specific utility you're less likely to find it than on other platforms. In hindsight, perhaps Project Astoria would have made the task of supporting Windows Phone apps easier and resulted in fewer apps quitting the Windows apps store?

      2. ntevanza

        Re: HTML5

        WM 10 has a torch in the extended settings. Maps works, as does everything else.

      3. Anonymous Coward
        Anonymous Coward

        Re: HTML5

        I don't know if I could have deliberately devised a strategy to sell a phone platform in such comprehensively self-destructive manner.

        I support iPhones for work, so I have to use something else day-to-day just to prevent a logic tumour from developing inside my brain but I've used WP for a while. The sad thing is, I more or less actually like it (even WP10).

        I am continually amazed by MS's sheer infacility at, even after buying out a real manufacturer (the only one at that point) and doing what I can only describe as calculatedly worse than nothing for 2, going 3 years. In this marketplace.

        I barely care about apps - doing things that require something that specific is what I have real computers for, and the very last kind of thing I want on a tiny screen. I have an iphone, and miss very close to nothing in between switching, but even if so many apps on either monopoly shop are meaningless, I can't deny utility is missing on WP side as a result.

        A banking app is kind of one I do want, which so far my own bank still provides at least this week (when it can keep its own systems online, that is).

        An account management app is also kinda useful, which vodafone for windows phone /doesn't/.

        I'm prepared to accept the carrier's judgement on WP's importance to the market.

        MS, end the charade. waste billions on just giving it to me instead. it'll be tax free, just like eviscerating nokia.

      4. John70

        Torch App

        Win 10 Phone has Flashlight in the Action Centre.

        No need for a separate app.

  4. hplasm
    Happy

    UnUniversal

    "...you'll find a man trying very hard not to say the word "phone"... and the word Universal."

    There you go- FTFY

  5. adnim
    Joke

    "U" in "Universal Windows Platform" actually stand for?

    Useless?

    1. Wibble

      Re: "U" in "Universal Windows Platform" actually stand for?

      Unloved?

    2. Peter X

      Re: "U" in "Universal Windows Platform" actually stand for?

      plays-for-sUre?

  6. Anonymous Coward
    Anonymous Coward

    Is this fallout from...

    The Tesco Hack....???

  7. hi_robb

    Hmm

    It would seem Lloyd's are making a large withdrawal.

  8. Anonymous Coward
    Anonymous Coward

    I like your spelling

    Satander

    SATANder. Has a nice ring to it.

    1. Dave 15

      Re: I like your spelling

      If you ever had one of their accounts you would say satan as well... in fact, i think satan is probably preferable. They really are a terrible terrible horrendous unpleasant and nasty bank

      1. Anonymous Coward
        Anonymous Coward

        Re: I like your spelling

        If you ever had one of their accounts you would say satan as well... in fact, i think satan is probably preferable. They really are a terrible terrible horrendous unpleasant and nasty bank

        What? HSBC has competition? What is the world coming to?

      2. Anonymous Coward
        Anonymous Coward

        Re: I like your spelling

        I remember arguing with them about paying off a mortgage. They couldn't give us a settlement figure for weeks on end - and then started to threaten us because we had missed a payment ! So despite wanting to pay the entire mortgage off they were obsessed with continually chasing a couple of hundred quid off us even though I was trying to pay them tens of thousands. Then when we did pay off the balance they tried to charge us a £300 admin fee! This wasn't in the original contract so we told them to stuff it. After several more angry letters to us they gave up. Absolute waste of time of a bank.

    2. IsJustabloke
      Coat

      Re: I like your spelling

      I've always spelt it... Shitander

  9. Mage Silver badge
    Coffee/keyboard

    two-thirds of British current account holders stranded

    Of ALL internet users, or smart phone users or merely Windows Phone users?

  10. JimmyPage Silver badge
    FAIL

    *Shrug*

    I still think WP8 pisses all over android - I've liked WP since the 6.5 incarnation. But the lack of apps finally drove me to Android, which had admittedly got much less sucky since KitKat.

    If MS were serious about WP (and that's a bit if - they never acted as if they were) they should have noted how being the best (Betamax) isn't the be all and end all when competing with platforms (e.g VHS - who sewed up the rentals market, and froze Betamax to a slow death).

    1. Captain Scarlet
      Mushroom

      Re: *Shrug*

      BB10 is by far the best mobile device OS I have used (Work phone is WP8 btw and now android person phone). Only Phone I haven't required additional apps for what I consider should be core functions and was a solid little handset with a decent keyboard.

      However its deader than Windows Phone where the apps just stopped working even though they were mostly HTML5 sites in an app :(

    2. Blotto Silver badge

      Re: *Shrug*

      they should have bought RIM instead of Nokia and rode that corporate wave.

    3. Anonymous Coward
      Anonymous Coward

      Re: *Shrug*

      Unless you have a Nexus or Pixel phone, your opinion of what you THINK Android is, is fundamentally flawed. You are confusing what your OEM has done to Android, with Android.

      A Nexus or Pixel running Android 7.1 is worlds away from a Samsung running something based loosely on marshmallow.

      1. Anonymous Coward
        Anonymous Coward

        Re: *Shrug*

        "Unless you have a Nexus or Pixel phone, your opinion of what you THINK Android is, is fundamentally flawed"

        I thought Moto G fulfilled that requirement for those with limited budgets?

        1. GBE

          Re: *Shrug*

          Yep, the Motorola G and X are pretty close to vanilla Android. My last change was from a Nexus to a Moto G (2nd gen), and I felt right at home on the G (which I bought unlocked from Best Buy -- not from a carrier). OTOH, when friends ask me questions about the "Android" phones they buy from carriers, I usually am unable to help them because it's all broken bloatware, and none of it works the way my "real Android" phones work.

  11. Teiwaz

    Pulled off the window(ledge) more like.

    Microsoft themselves have made Windows Phone what it isn't today.

    The Windows Phone moonshot was rising, and then stalled and sunk as Microsoft control showed failure to show confidence in the mission.

    Can't really blame a Bank for abandoning a sinking phone, if this is an intentional move and not an error.

  12. VinceH
    Coat

    "Totting up the numbers, we reckon that leaves two-thirds of British current account holders stranded."

    Surely you mean "that leaves two-thirds of British current account holders who also use Windows Mobile stranded."

    So that's about six people, then.

    1. Frank Bitterlich
      Thumb Up

      Six people...

      Funny, at the time of writing this, your post has exactly six upvotes. Wonder what that means...

    2. Peter X

      Six people...

      Prolly less though because you're assuming that people with a Lloyds account *and* a Windows phone all choose to bank online with their phone. I have an Android but I don't use that for online banking; I prefer something with a keyboard for that kind of thing.

      So I'm going to go with FOUR people... tops!

      1. VinceH

        Re: Six people...

        Well, at the time of writing this, I have three downvotes - so you may be right; the logic being that not all people with a Lloyds account and a Windows phone and choose to bank online with it... read El Reg. :)

  13. Gruezi

    Wasted opportunity...

    ...to not use the word defenestrate in this article

    1. Teiwaz

      Re: Wasted opportunity...

      It's not a word that gets a lot of publicity since the Prague incident 1618. It really could have done with even a small Reg outing

    2. Avatar of They
      Headmaster

      Re: Wasted opportunity...

      Depends, de-fenestrate is an open window. If it is closed it would be trans-fenestrate.

      1. Glenturret Single Malt

        Re: Wasted opportunity...

        I think perfenestrate fits the situation more accurately (per = through, trans = across).

      2. dajames
        Headmaster

        Re: Wasted opportunity...

        Depends, de-fenestrate is an open window. If it is closed it would be trans-fenestrate.

        Or maybe exfenestrate. defenestrate ought to mean to remove windows from -- I should use that to describe what I do to PCs encumbered with Microsoft OSes, but some people might get the wrong idea.

  14. Terry 6 Silver badge

    Fair enough

    As much as I like my Windows Phone, I long since accepted that Microsoft blew it. My next one can't be Windows. They needed some way to overcome the cheap universal appeal of the Google advertising OS Android or the costly Apple iBling OS. And they needed something that ordinary Windows users would feel comfortable with. So they seem to have opted for the worst of all worlds, in what seems to be a regular bit of MS behaviour. Ending up with something that Windows users hated (Win 8.x), that slurped data and served ads like Android, but didn't have the style of Apple.

    1. Anonymous Coward
      Anonymous Coward

      Re: Fair enough

      You know you can buy an Android phone, and DECLINE the Google stuff when you switch it on? Decline, skip sign in, and that's it. if you do this, none of the Google stuff works, and nothing is sent to Google, you have Android and you can do what you want with it.

      If your tin foil hat is still letting in brain radiation, you can even disable the Google stuff (app properties, disable app), which removes it's executable permission, and removes it from the launcher, making it a VERY stock Android device.

  15. Anonymous Coward
    Anonymous Coward

    "Windows Store has mobile apps for Barclays and RBS's NatWest "

    On my phone RBS, Natwest, Ulster Bank, Isle of Man Bank, Natwest 'Offshore' are all available as Apps - which since they are all part of RBS group makes sense. One app customised for each.

  16. The Original Steve

    Shame

    I'm really happy with my Lumia 950 XL. Few apps I need are there (Barclays, Audible, Tado, Plex, SfB etc).

    But I'm a business focused user, I have no desire for SnapChat or Tinder so wouldn't advocate it for the under 30's / blue collar guys.

    If MS got their shit together with SfB and their enterprise clients on it they could revive it via marketing alongside O365. Would be marketed as a business focused device as the best client for O355 users perhaps...

    Plus was a bonus that after losing mine a day before a holiday, I nipped into a EE shop and after parting with £90 and signing in I had everything back on a 650. Try doing that with an iPhone for the same money with a days notice!

    1. cambsukguy

      Re: Shame

      Bought my kid a 650, bargain phone.

      Loaded the backup of his previous WP8.1 1020 and was up and running in no time. Took a while to download all the apps funnily enough.

      I use the RBS app because it uses a PIN to access the accounts quickly once set up. I don't do much with it but it is handy for checking the balance to see if I have been paid.

      I do think it is a shame WP10 doesn't get the love, as ISPs and Mobile operators clearly show, two choices are definitely not enough.

      Even if MS simply produce one or two devices, I will stick with it I think, since, like a previous poster, I don't care about apps-du-jour and being incessantly harangued by ads.

      I prefer clean, downloaded maps and clean(er) search results, with noticeably less fake news.

    2. oiseau
      WTF?

      Re: Shame

      "If MS got their shit together ... "

      Come on now ...

      After all these years of seeing MS doing what it does best.

      It's a joke, right?

  17. AMBxx Silver badge
    Happy

    Kind or relieved

    As a Windows phone user for a few years, I'm quite relieved. One less target for hackers. Quite why anyone needs to use their bank account from their phone is a little beyond me, but I am over 40.

    1. Anonymous Coward
      Anonymous Coward

      "ut I am over 40."

      Also, it looks you travel very little... what's better, use a bank app on your phone, or use someone else computer to access your bank account (no, I not always travel with a a computer with me...)?

      1. AMBxx Silver badge
        Boffin

        Re: "ut I am over 40."

        Hmm, I prefer a laptop connecting via a VPN.

        I may be old, but I'm not stupid!

        1. Blotto Silver badge
          Paris Hilton

          Re: "ut I am over 40."

          @AMBxx

          where is your vpn terminating to?

          who owns the end point?

          can you trust them?

          a vpn to an unknown untrustworthy intermediary intercepting and relaying all your traffic is far worse than just using a raw uk retail BB connection.

          Some people have no real comprehension of what a vpn does for you or how it works. Depending on your usecase it may not be beneficial for you.

      2. Dabooka

        Re: "ut I am over 40."

        A valid point made, but a bank app for what though?

        I still don't see the point in having it sat there in your phone for the few occasions it used.

        1. David Lawton

          Re: "ut I am over 40."

          Few occasions? you mean everyday if you are me. I hardly ever A) Go in branch B) Use internet banking in a web browser or C) use a Cash machine.

          Almost all my bankings is via my iPhone App. You may not, but the majority do and its the trend we are moving towards. Want to know why the PC market is shrinking every year? because people do what they would have done on a laptop 10 years ago on their smartphone today, its also why Phablets are so popular.

          Last time i shopped on Amazon? App on my iPhone

          Last time i went on Facebook? App on my iPhone

          Thats not to see i don't ever use my Macbook, but my primary Internet device is my Smartphone and thats the norm now, so if you don't have the Apps, you are irrelevant.

          1. Dabooka

            Re: "ut I am over 40."

            Wow you need to check your banking everyday? Fair enough then I guess. When I use a cash-point it's for nothing else other than withdrawing cash. If I need to transfer money I'll login via a browser, job done.

            I'm not saying there's not a need for them or that everyone is in my position, I am saying I do not see why these things have to be on my phone all of the time. Same as the Facebook and Amazon app. Never on my phone, I'm surprised their on yours unless you've never looked at the permissions and the trackers or simply don't mind.

            Each to their own.

Page:

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

Other stories you might like