Those whom the Gods would destroy, first they make proud? Or something like that. No Classical education here.
No spin zone: Samsung recalls 3M EXPLODING washing machines
Samsung says it will recall millions of washing machines that are prone to blowing up. The South Korean electronics giant says that 34 models of top-loading machines are covered by the massive US-wide recall, which was sparked by hundreds of reports of units violently tearing themselves apart mid-cycle. According to the US …
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Saturday 5th November 2016 21:27 GMT John Brown (no body)
Re: penny wise and pound foolish
"Samsung could probably have saved 2 of the $2.3bn if they hadn't been so cheap."
Yeah, it's not as if a top loader washer is some new design with no product history. A top loader is the simplest possible design and they managed to cut enough corners to make it break in a dangerous way. What level of stupid does that take?
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Monday 7th November 2016 09:47 GMT Arctic fox
@Jack of Shadows It would appear to go back quite a long way.
"To summarise, the saying as we have it is a 19th century translation of an index entry, written by Joshua Barnes in 1694 in his edition of Euripedes. The entry summarised rather than translated the content of a couple of lines of Greek. The lines were originally by a scholiast on Sophocles, quoted in the 2nd century AD by Athenagoras, and supposed to be by Euripedes by early editors of that author. Barnes in turn was almost quoting James Duport in his 1660 work on the ideas to be found in Homer."
http://www.roger-pearse.com/weblog/2015/10/31/is-those-whom-the-gods-wish-to-destroy-they-first-make-mad-a-classical-quotation/
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Friday 4th November 2016 19:56 GMT Yet Another Anonymous coward
Re: First thing I would do
The merkins like their kitchen appliances to look the ones grandma had in 1950
The also want the level of effectiveness, quiet and efficency of models from the developed world.
This makes the design of grandma's old washtub combined with a 2400rpm spin cycle "interesting"
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Saturday 5th November 2016 01:00 GMT Kevin McMurtrie
Re: First thing I would do
Every company balances the cost of fixing a defect in the factory versus in the field. Fixing in the field is very expensive but it impacts (ahem) a tiny percentage of products sold AND again a small percentage of products that have failed. Anyone who has had anything fail knows that a manufacturer has many walls of bullshit shielding them from warranty claims. You used it too much, looks like this scratch caused it, your home is in an area with power surges, hard water did it, improper care, you let a friend use it, not a factory authorized shipper, etc.
Samsung's mistake is people getting hurt. Had fewer people been injured, they likely would have escaped without paying out a single warranty claim.
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Sunday 6th November 2016 08:49 GMT Anonymous Coward
Re: First thing I would do
"sack the whole testing & QC department. Company wide."
For all practical purposes, it looks like Samsung may recently have done that in multiple parts of the company, and that they are now following the approved modern technology-industry approach of letting the customer do the product testing.
Anybody know anything about Product Liability laws and why they are never invoked even in cases like this where a product appears to be Defective By Design?
ps
Any physicists or real engineering people out there remember m r omega squared?
Double the rotation speed and the kinetic energy quadruples. What implications might that have in a case like this?
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Saturday 5th November 2016 21:34 GMT John Brown (no body)
Re: they need to return
"a small trading company with forty employees located in Su-dong (now Ingyo-dong).[15] It dealt in dried-fish,[16] locally-grown groceries and made noodles." - source, wikipedia
Really? You think a company claimed to create about 17% of South Koreas entire GDP should go back to selling dried fish, noodles and fresh veg?
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Friday 4th November 2016 21:36 GMT MD Rackham
Re: Uh oh!
Start counting down. Between 6-9 months from now the main processor board will fail in some fashion, ranging from bogus indicators to complete (literal!) melt-down of your freezer contents.
The cost of replacing the board is greater than the cost of the fridge. Samsung will not honor any warranty on it; there's always some way that it's Not Their Fault.
This is from a sample of six Samsung refrigerators from myself and friends. All six have had processor board failures. All six have been replaced by units from more reliable manufacturers.
(The ice maker usually fails around four months in.)
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Friday 4th November 2016 19:37 GMT Ken Moorhouse
Barring those options... No, replacement should be mandatory
There needs to be a mandatory recall in circumstances such as this. Insurers, for example, should send out letters to their customers telling them that if they have such equipment on their premises then their insurance is null and void: after all, the costs to replace the equipment would be borne by Samsung - BTW, with no strings attached: without time limit or proof of ownership - the machine is as lethal five years down the line as it is today.
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Saturday 5th November 2016 21:51 GMT BongoJoe
Re: At least they're recalling them, unlike Whirlpool.
They're offering to take my drier off my hands and replace with a new one for over £90. That's ninety quid of my funds!
Cheeky bastards! In the meantime it's still "safe" as long as I don't leave it plugged in overnight or use it unattended. I am hoping that it catches fire (just slightly, mind you) so I can sue the bastards.
Oh, the part will be replaced, they say, next March.
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Tuesday 8th November 2016 02:26 GMT Kernel
Re: At least they're recalling them, unlike Whirlpool.
"Don't buy a Whirlpool, get a Maytag."
No, the new Maytags appear to be of poor quality and have a bad reputation - what you want is a machine from the Whirlpool Jenn-air range.
The Jenn-air range is pretty much a traditional, laundromat grade, Maytag in disguise.
The design of these machines has not changed in at least the last 20 years (I recently fitted my 20 year old Maytag with a set of brand new recently manufactured Jenn-air tub seals) - they will not, under any circumstances, report the contents of your laundry basket anyone.
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Friday 4th November 2016 20:27 GMT Anonymous Coward
look that Apple agents propaganda. The exaggeration in this post. This site is an shameless Apple mother fucker site (Apple agents). They want to destroy Samsung. Please Don't trust the corporate media. You can't trust these media (yellow journalists). They're dishonest and ruthless business media. They're very good at masking Apple problems. But they always campaign against Samsung. Here's the proof "fraud Media". Just how honest are you? How much is Apple paying you $ ?. I hope it is significant amount. Have you no shame? Not at all. Shameful.
And no one reported this issue for 5 years? Again..This is an American fascism- U.S. Consumer Product Safety Commission (CPSC). And this is an American FASCIST Business. They want to destroy Samsung. They're jealous of Samsung Because Samsung is only the brand, that can fuck Apple and other USA Companies. Been wondering why they only explode in the USA. Almost thinking it's sabotage. They always campaign against Samsung "Oh no don't buy Samsung products "- "Ban Asian products from coming into this country".
This is exactly what happened to Volkswagen in the USA. They want to destroy other companies.
"MAN LEFT TOOTHLESS AFTER EXPLOSION OF HIS SAMSUNG ELECTRIC TOOTHBRUSH (US Media News). How it's possible that after Note7 explosion every Samsung product explodes???
I call BS on this. The problem now is the scammers. The American COWARD companies (Whirlpool, Apple...) were behind this explosion conspiracy. They want to destroy foreign companies.
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Friday 4th November 2016 23:22 GMT Anonymous Coward
Actually, reports of Sammy top loaders flying apart were being reported long before the S7 was even launched, exploded is a bit of headline clickbait though.
Bad quality control - but a genuine issue with the shop floor staff? Lots of reports about middle/top management telling staff to just let it go when they have reported problems.
It is a great pity, I have an early sammy washer, and it is a solid and genuinely GOOD machine, quiet, economical and washers better than anything I have owned in the past.
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Saturday 5th November 2016 07:54 GMT Steve Davies 3
Eh? WFT?
anyone silly enough to embiggen an Apple product in this place gets downvoted right away.
As this is your first post I have to ask, how much you are being paid by Samsung or their Ad Agency to spread this shite?
AFAIK, Apple have been very quiet in public about the Note issues. IMHO, this is more because of 'that could have been us, thank god and steve jobs' than anything else.
And since when did Apple make washing machines? Please enlighten us. I'm sure the commentards here would love to get more things to slag Apple off on an almost daily basis.
This post is written with my tongue firmly in my cheek.
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Saturday 5th November 2016 08:27 GMT Anonymous Coward
Re: Eh? WFT?
Don't call him "the donald" FFS! That's what he wants. Call him "that twat trump" which is both more satisfying and has bonus alliteration. Can't be him anyway - the OP didn't say anything about building a wall around your washing machine and invoicing Samsung for it.
That post though...you would have thought Samsung could have afforded literate shills. Really, if that's what their QC is like no wonder stuff is exploding. *goes off mumbling about how shilling was done properly in my day...*
First post as well. You don't leap straight for the clitoris, boy. What's wrong with giving her a little kiss first?
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This post has been deleted by its author
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Biting the hand that feeds IT
