Re: Let the lawsuits begin
My in-law thinks that facebook is spying on him, and selling his phone numbers to Nigerian scammers.
My in-law also thinks that "Updating - please do not turn off your computer" is easily fixed by holding the power button down - as that will let it restart.
When his mail provider goes tits up (few times a month) the server rejects his password. So he thinks he'll try other passwords to see if it will fix the issue - thus meaning I need to go back to the house to put the correct password in when it is all said and done.
While I agree that W10 shouldn't be force installed, and I also agree that W10 should have rigorous checks to make sure that the hardware is complaint. She was running a "Home" copy of software for a "Work" Laptop - nothing that would give good business uptime. The offer of $150 seems fair to me - But Microsoft should have also suggested to her that she simply revert to Windows7. So to me they did fail her, but not $10,000 worth of fail.
A "Few Hundred Thousand" would equate to $3 billion dollars being paid out to people, a bit excessive for a OS upgrade isn't it?. While the OS does have issues, you need to bear in mind that the people who use tech are getting dumber by the day, so a new OS that locks things down more and upgrades problems without waiting for users to do it has to be a good thing.