Good
I posted my experience of how poor the support was when I had a fault with my ISP (also my employer).
The customer service 'experience' was appalling.
I was asked to perform tasks that would be beyond many non-technical people to 'prove' the fault wasn't within my premises.
I wasn't happy so complained.
For speaking the truth about how I was treated I nearly lost my job.
I really wouldn't be that bothered if they fired me (a good lawyer might add to the fun) but it is sad when you are threatened for telling the truth.
But you're okay Rupert, I'll be good from now on.