back to article Safe as houses: CCTV for the masses

The technology to keep our homes safe has been remarkably static over the years. Most alarms still rely on the same tried and trusted techniques to work out if there's someone in your home when there shouldn't be. Typically they rely on motion detectors, door and window sensors, or pressure mats. Oh and you can have fancy light …

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  1. ZSn

    raspberry

    A raspberry pi, the camera module and the free motion detection software. Cheaper and fully under my control...

    1. Anonymous Coward
      Anonymous Coward

      Re: raspberry

      I started my adventure into home security with a RPi and the 'motion' package which worked well but then I switched to a system similar to the reviews for a few of reasons. If you want more than one camera, then you'll either need an un-practically long USB cable for your extra webcams or multiple RPis, then you'll need usb hubs and then wireless dongles and etc, etc.... Secondly there's no app support. I wrote some scripts which uploaded the pics and videos to an offsite server and sent myself an email but it wasn't particularly elegant.

      So in summary an RPi can be used for as a single camera home security system but once you want to get into a multiple room/view system it is not practical and your house will have so many trailing wires and psus it will end up looking like a server room.

      1. Alan Brown Silver badge

        Re: raspberry

        "once you want to get into a multiple room/view system"

        Then you need networked cameras or a multiport video card, or a proper DVR

        Seriously. There are a huge number of CCTV systems around. These are nice toys but DVR systems are surprisingly cheap these days.

    2. This post has been deleted by its author

  2. Anonymous Coward
    Anonymous Coward

    Only got as far as the second page but I do have a comment...

    In my defence I've just finished a night shift and am too tired to read more and am off to bed, but my comments are in response to these words:

    "There are some niggles, though. For example, you can't be signed in to the app and the website at the same time. If you're using the app, and someone signs in to the website, you'll be signed out."

    Comment: Not a big deal, but worth noting.

    "And adjusting the sensitivity for the motion detection is a bit odd. In the app Settings there's a slider with a percentage. It turns out that a higher percentage is more sensitive, but you have to dig around the support site to learn that."

    Comment: I might well have designed the slider the same way, maybe I'm odd?

    Okay, just read a bit more so I have another comment...

    "The support team said that ports 500 and 4500 UDP need to be opened, and in the normal course of events, you would assume that means incoming traffic to those ports on your system. In fact, it's the other way round; you need to allow connections from UDP 4500 to come into your network."

    Comment: What? Opening ports does mean allowing incoming traffic, so why is it the other way round?

    Bedtime.

    1. Nigel Whitfield.

      Re: Only got as far as the second page but I do have a comment...

      Normally, when someone asks you to allow connections on port 4500, they mean to allow traffic from elsewhere to reach that port on your system. I had a firewall rule doing just that (UDP anything -> UDP 4500 on the LAN) for VPN. It's not sufficient.

      What made Welcome work was, essentially, reversing that to UDP 4500 -> UDP anything on the LAN. It took a bit of wading through syslogs from the firewall to figure that out. It may be possible to narrow it down, as all the destination ports on the LAN were fairly high up, and the source address was a Netatmo server.

      But nevertheless, when someone says "Open port 4500" you tend to assume that is the port on which they want to reach you. Not that it is the source port on their system, and that you actually need to open up a wider range on your firewall, based on the source.

      1. 9Rune5

        Re: Only got as far as the second page but I do have a comment...

        UDP is session-less.

        So you have an app on the inside of your firewall that sends a UDP packet to port 4500 on the outside.

        Then the outside host replies in the other direction...

        With TCP it is much easier, because the NAT (or more likely PAT) keeps track of TCP sessions. It knows when a connection is being made and it knows where it is in the process of being teared down. There is no such thing as a UDP connection, so when to allow that packet to go through or not?

    2. Anonymous Coward
      Anonymous Coward

      Re: Only got as far as the second page but I do have a comment...

      This is because (I believe) that the traffic is sent over an IPSEC (udp/500) or IPSEC-NAT (udp-4500). I don't know why they insist on an inbound rule, unless they can auto-establish the connection from their end.

  3. Martin Summers Silver badge

    Anything that requires you to have a subscription to record or watch back video gets my down vote. I would like a decent camera and decent software with no cloud tie in whatsoever. Everyone's after a piece of your monthly income these days.

    1. VinceH

      And that's perfectly possible.

      There are plenty of IP-cameras with motion detection out there that don't require any of this crud*. I have three cheap/low quality ones (better quality ones exist) sitting here unused that I've had for years. They have a simple web interface for local configuration and access - and which you can access from afar if you wish, or you can configure it to use FTP or SMTP.

      When I played with them I was wary of the security of accessing the web interface over the intertubes, and chose not to use FTP; instead I set up a separate mailbox specifically for the cameras, and set them up to use SMTP: Pictures stored offsite, which I can check if I wish just by peeking in the mailbox.

      * However, time moves on, and as more and more manufacturers realise there's an opportunity to grab that piece of our monthly income... OTOH, look at the first post from ZSn above. A perfectly good solution, despite someone (who has presumably partaken of the Cloudy-Kool-Aid) downvoting the post.

    2. Bob H

      I think that the CCTV products on DX.com look good and paired with a Synology they make a good IP CCTV system. Nigel, any chance of adding Synology and ONVIF cameras to your schedule?

      1. Nigel Whitfield.

        We've planned the two parts for this, but the Synology is definitely worth a look, so I'll sweet talk the man who holds the Reg purse-strings, and see what we can do after the short break I'm taking

        1. John Brown (no body) Silver badge

          "see what we can do after the short break I'm taking"

          Considering the target audience of El Reg I'd have thought IP cameras and a DIY security system built around them would be the first port of call followed by home user targertted all-in-one "solutions" as the addendum.

          But thanks for the article anyway, it's still appreciated, even just for the info that I do not want any system that only works properly with a subscription and "cloud" storage of my potentially very, very, personal data.

          1. Nigel Whitfield.

            This is a Reg weekend piece; slightly softer tech than the weekdays. I'll think about a more DIY solution, which would be something for the week.

            But first, short break calls. Y'all don't want me going bonkers and losing my touch, I'm sure :)

            *crosses fingers*

    3. Anonymous Coward
      Anonymous Coward

      Everyone's after a piece of your monthly income these days.

      Or a piece of your personal life. There is no way you can gain access to a home system without having to cross network address translation somewhere, and unless you have your own online machine that puts you squarely into depending on a 3rd party, a 3rd party that now has to resist the offers of serious amounts of money to "share" all those lovely video streams (or they get bought once they have enough customers).

      Well, no flaming way.

      I accept the consequences of that, of course: I'll have to build my own setup. Sure, I'll use IP cameras (or it gets complicated to route video data), but cabled, not over WiFi. All it takes is one jammer and you're out with WiFi.

      1. Dan 55 Silver badge
        Meh

        I have no idea why commercial camera solutions can't record to a NAS and you just log onto your NAS to see the pictures taken. It's not as if it's difficult to configure with the likes of Bonjour which means your NAS, your base/camera, or both should be announcing themselves on the network and the base/camera's webadmin/an app on your smartphone should let you point it to the NAS share.

        Well, no idea apart from recurring subscription fees.

        1. Chris 3

          > I have no idea why commercial camera solutions can't record to a NAS and you just log onto your NAS to see the pictures taken.

          I think the issue is simply that there are advantages in having off-site storage for security images. Your NAS system is fine until someone walks off with the NAS or burns the house down.

          1. John Tserkezis

            " Your NAS system is fine until someone walks off with the NAS or burns the house down."

            But both those options are much less unlikely than compared to someone pilfering your video (and other data) from the comfort of their own chair across the other side of the world courtesy of the interwebs.

          2. VinceH

            @Chris 3

            "Your NAS system is fine until someone walks off with the NAS or burns the house down."

            I know the person to whom you replied suggested logging into the NAS to see the pictures - but the NAS can be used as a starting point.

            The camera drops the pictures onto your NAS, then a piece of software under your control which is monitoring the NAS for new images could upload them to somewhere of YOUR choosing, under YOUR control, and/or email you a notification to say there are new pictures. (This of course means you are responsible for your own security).

            In this scenario, neither the camera nor the NAS (and therefore the firmware supplied with them) go anywhere near the internet and - in particular - the camera manufacturer doesn't benefit from that slice of your monthly income (with the future option of changing the protocols and making that camera obsolete, in order to get the occasional larger slice when you are forced to upgrade). And the images still end up offsite.

            Everyone wins. Except the camera manufacturer. And the burglar.

      2. storax
        Thumb Up

        All it takes is one jammer ...

      3. Alan Brown Silver badge

        " I'll have to build my own setup. Sure, I'll use IP cameras (or it gets complicated to route video data)"

        Old-style CCTV cameras use shotgun coax+power. They may not be HD but they're more than adequate when the cameras are placed appropriately (They're also cheap as chips)

    4. Vic

      I would like a decent camera and decent software with no cloud tie in whatsoever

      Zone Minder?

      Vic.

      1. Anonymous Coward
        Anonymous Coward

        Camera system, what camera system?

        Working in the CCTV industry, I spend a lot of time replacing location based CCTV systems, with something that has a cloud uplink. The reason being that said location has just been broken into, and the CCTV unit was the first thing to go missing. Seriously, unless the unit is buried deep underground in a dynamite proof vault, thieves simply take or smash up the box, which they usually find within 60 seconds. Usual places to hide it are above the suspended ceiling, in the only locked cupboard, or behind the sink. For residential it's usually behind the bath panel or in the attic. People always think they have the spot that will never be found, only I've been asked to stick it in the same place on every job in the last N years. I know it, thieves know it. Only systems that upload offsite are of any use, and the way the industry is going, soon it's likely your insurance premium will rise unless your CCTV is streamed offsite.

        1. Peter 26

          Re: Camera system, what camera system?

          My plan was to hide the real CCTV system behind a fake wall in the attic made with brick slips, while leaving a fake CCTV box with CCTV written on it in big white letters next to it with some cables going into somewhere hidden and secured. It'd fool me.

  4. ElReg!comments!Pierre
    WTF?

    That's horrendously expensive

    A few years ago I interrupted an attempted burglary by coming back home early; I then installed a motion-detector camera , connected it to my raspberry pi and got it to send me images. If I hadn't had my raspberry pi at the time I would have bought one of the slightly more expensive 'net-enabled cameras to do the same; these were still massively cheaper than the solutions presented here, and I expect their price hasn't gone up.

  5. Jimmy2Cows Silver badge

    Is it just me...

    ...or do those apps for both products looks suspiciously similar? The motion detection icons are virtually identical, just mirrored. Feels like the same outfit was used by both makers.

  6. Jimmy2Cows Silver badge

    Well I'm shocked

    Increasing the percentage shown on a sensitivity slider increases the sensitivity... well spin my nipple nuts and send me to Alaska,whoda thunk it?

    1. Nigel Whitfield.

      Re: Well I'm shocked

      Well, in the absence of clear labelling, it could equally well be asking what percentage change is needed to trigger a detection, making a lower number more sensitive.

  7. Jimmy2Cows Silver badge

    Netatmo's Welcome costs €199, which is presently about £140.

    That may be the exchange rate, but oddly it never works out that way.

    It'll be at least £199 and you fucking know it!

    1. Nigel Whitfield.

      Re: Netatmo's Welcome costs €199, which is presently about £140.

      I "fucking know" that when you go to their web shop, and put it in your basket from a browser in the UK, the price is €199.

      When you click the checkout option with PayPal, it remains, astonishingly, at €199, and offers to take that amount from my balance. The same happens when I work through the process using a credit card. The total amount shown, right up until the point where I would click to place an order, is still €199.

      Honestly, if I thought they were selling it at a different price in the UK, I would have found out that price, rather than simply quoting the price in their web shop. Shipping, incidentally, is free, so the price remains €199. That's another thing I fucking know.

      1. ZSn

        Re: Netatmo's Welcome costs €199, which is presently about £140.

        I think you probably need to switch to decaf after a few cups of coffee on a Saturday morning!

      2. Anonymous Coward
        Anonymous Coward

        Re: Netatmo's Welcome costs €199, which is presently about £140.

        "[...] so the price remains €199."

        I have found that buying things online in currencies other than GBP means that there is a surcharge for the financial handling. Sometimes this is not only a poor exchange rate but also has a fixed fee for the conversion.

        On ebay.co.uk even when the seller is in Britain but advertising in USD or EUR things get tricky. Even the postage quoted in plain GBP gets covertly converted to the other currency - and then charged at a conversion rate to turn it back into a higher GBP.

        1. Tom Wood

          Re: Netatmo's Welcome costs €199, which is presently about £140.

          You just need to get a decent credit card that doesn't charge such fees. http://www.moneysavingexpert.com/credit-cards/travel-credit-cards

  8. Paul Crawford Silver badge

    Battery life?

    How long do the 4 * CR123 cells last? It could become an expensive toy to feed if its not for 6 months or so.

    Also, and I guess its out of the scope of a quick review, how secure are any of these? Have any been subject to a proper penetration test? Given the on going crap about home NAS being insecure, etc, I would be very weary of letting and of these products loose in my home/work.

    1. Nigel Whitfield.

      Re: Battery life?

      Good question, and one it's hard to answer given the scope of reviews like this (PRs have a tendency to want their shiny things back; editors have a tendency to want their words on time).

      The camera settings explicitly mention on the quality setting that higher quality may shorten battery life.

    2. DropBear

      Re: Battery life?

      "How long do the 4 * CR123 cells last?"

      I can only guess, but if they are continuously processing video looking for movement it might eat juice fairly hungrily. Which is why (well, that, and the smaller "dome" under the lens) I suspect they might actually use a good old fashioned PIR sensor to sense movement and only turn the camera on then - it could last for quite a while that way.

      1. Steve Davies 3 Silver badge

        Re: Battery life?

        Maplin and Amazon (plus some others) do actually sell rechargable CR123's

        I use them in my Nikon CLS Flash units.

  9. John H Woods Silver badge

    The trouble with these things ...

    ... is that, given past news, they are probably better at letting intruders look at you than vice versa

    1. Anonymous Coward
      Anonymous Coward

      "they are probably better at letting intruders look at you than vice versa"

      Ouch! ... Ain't that the truth...

      Anyone been using these systems for a while, and can attest to whether remote tweaking and maintenance is necessary to keep these things running smoothly at holiday homes or for SME budget security etc?

      Do they ever inexplicably hang? A while back we used on / off relays powered by pagers to reset similar devices. Not sure what's best to use today (least hackable)....

  10. Anonymous Coward
    Anonymous Coward

    Surveillance cameras

    One can order video surveillance cameras or entire systems from several mail-order Chinese companies at a much lower price. Some even have depots in the UK, but interestingly, ordering from them the price is higher than ordering from China, only the delivery is much faster. There is an other type of camera without the net connectivity but it has 90 days standby time and one can really hide it very well. Unfortunately, I have never been able to find an other supplier apart from this German source:

    http://www.pearl.de/a-PX8214-1322.shtml Sorry, it is in German but Google does a reasonable translation.

    1. Day

      Re: Surveillance cameras

      You can order it through Amazon - it seems to be another German company that they are getting it from: http://www.amazon.co.uk/Somikon-Wireless-Monitoring-Camera-USB-Programmable/dp/B007ND9134

    2. John Brown (no body) Silver badge

      Re: Surveillance cameras

      "Some even have depots in the UK, but interestingly, ordering from them the price is higher than ordering from China, only the delivery is much faster.

      Probably a warranty "cost" built into the price. If it's supplied from a depot in the EU you get a mandatory two year guarantee but if you buy from China you effectively have no guarantee unless you want to chance shipping it back to China at your own expense.

  11. Roq D. Kasba

    When hardware companies do software

    I've yet to see a good app from most hardware companies, and that includes Samsung. They focus in the hardware, then stop supporting the firmware and app after a couple of years...

  12. Anonymous Coward
    Anonymous Coward

    A friend suffered acts of random vandalism so she installed a CCTV system that had motion sensing, infrared illumination, and remote app interrogation.

    While away on holiday someone chucked a couple of bricks over her back fence which shattered a window.

    She found the damage when she arrived home. The windy conditions and the bordering swaying trees meant she had to trawl a continuous recording to find the attack event. Eventually she spotted the couple of seconds in the night when a brick's trajectory was illuminated by the infrared. Checking the other cameras she found a figure walking past the front of her house that bracketed the time of the attack. As a council economy had switched off the street lights - all she had was an unidentifiable infrared blob.

    1. Alan Brown Silver badge

      "Checking the other cameras she found a figure walking past the front of her house that bracketed the time of the attack. As a council economy had switched off the street lights - all she had was an unidentifiable infrared blob."

      Which just shows the cameras were uselessly positioned (hardly unusual) and that there weren't enough of them (also hardly unusual)

      My local One Stop got targetted by armed robbers a few weeks ago. Despite a bunch of CCTVs around the premises, not one of them captured their faces and as only one was outside, whatever they were driving didn't show up either. The following day a complete new system with twice as many cameras was installed. Hopefully that won't get the same kind of test.

      High-mounts are useful for capturing what's going on overall, but there's no substitute for putting a few at eye level or lower.

  13. Anonymous Coward
    Mushroom

    "the use of rules which allow you to specify the action"

    A rule that releases the hungry lions. Yes, that would work.

    1. Fink-Nottle

      Re: "the use of rules which allow you to specify the action"

      > A rule that releases the hungry lions. Yes, that would work.

      But, but ... you're just playing into their hands. That's exactly what the roving bands of lion-killing dentists want.

    2. Anonymous Coward
      Anonymous Coward

      Re: "the use of rules which allow you to specify the action"

      I would prefer armed drones. No need to feed them with expensive meat, just keep their batteries loaded.

      1. Anonymous Coward
        Anonymous Coward

        Re: "the use of rules which allow you to specify the action"

        Were you ignoring the savings of feeding the Dr. to the lions?

    3. John Tserkezis

      Re: "the use of rules which allow you to specify the action"

      "A rule that releases the hungry lions. Yes, that would work."

      Don't laugh, in some countries they do exactly that. Training cats has it's own issues, however, one big cat can replace several dogs, so for heavier-duty guard duties, they do well.

      Feeding them can be a bit costly, they do go through a LOT of meat...

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