back to article Kindle Fire: An open letter to Jeff Bezos

Mr. Bezos, I love everything about Amazon. You have created a world where I can sit on my couch, read War and Peace, listen to Lady GaGa and order toilet paper - all from the same company and now, with the Kindle Fire, from a single device. I have raved for months on Twitter, Google+ and on my podcast, Nekkid Tech that in a …

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  1. jotus2u

    GMAIL

    Your article says that gmail is not available on the fire, but amazon's website states that you can access gmail with the fire. When I get my fire, hopefully the post will arrive today, I will make sure that I can get gmail using the device. If not, then amazon is guilty of false advertising and I'll be returning mine as well...thanks for the warning...hope you are wrong and I will be able to check my gmail.

    1. cc7211

      You can access gmail via the included email app, that's what I did and it works beautifully.

    2. wilber

      I don't believe the problem is actually *reading* your gmail. I suspect you could do that by using the web interface. The author wants to load the gmail app.

      1. jotus2u

        thanks for clarifying

        I do not have a fancy cell phone and have not used an "app" unless you count what came on my gateway laptop so my lack of understanding led to a post that had the author not assumed his readers know what one of those app things is and defined it I would have fared better. Thanks for pointing out the difference.

        1. The Cube

          Your "gateway" laptop

          Is that the laptop you used even though the government warned you not to which turned out to be a gateway device? Did the dealer wait till you were hooked on the laptops and then sell you tablets too?

          Oh, sorry, I remember, there used to be a computer maker called Gateway...

        2. Anonymous Coward
          Facepalm

          "I do not have a fancy cell phone and have not used an "app" unless you count what came on my gateway laptop so my lack of understanding led to a post that had the author not assumed his readers know what one of those app things is and defined it I would have fared better. Thanks for pointing out the difference."

          Why exactly are you reading a tech site if you haven't bought a piece of kit in a decade? Go to lolCNN or MSNBCroflcopter for your "must haves of the holiday season" garbage articles.

          Or buy a Mac. You're pretty much their target audience.

  2. gaverv

    Find a profession you know

    Your the "Nekkid Tech". I know little about this techy stuff. "you cannot side-load or run any Google app that requires a login on the Kindle Fire". I'm signed on to my google account and get around fine. And you do what as a profession?

    1. Anonymous Coward
      Anonymous Coward

      Curious

      Are the apps installed or are you going through the built in browser.

      How do it? Please tell

  3. The Taft Hotel
    Thumb Up

    Put Andoid ICS on it

    I wouldn't worry for too long.

    Take the nice cheap hardware, thanks Amazon. Then look out for the imminent release of Android ICS 4.0 from the ROM cooking boys. You can dump all the amazon spyPad software they have put on it. You'll have all your google apps and still have access to all the other stuff on your new hardware.

    That's what I and many more start people will be doing too :)

    1. A Known Coward
      WTF?

      "dump all the amazon spyPad software"

      "You'll have all your google apps"

      You dislike the thought of Amazon potentially spying on you but you'd welcome the master spies at Google to read your email, documents, know all your web browsing habits, your social circle and much more? What exactly makes Amazon scary but Google completely harmless?!

      1. Windrose

        Elementary.

        "What exactly makes Amazon scary but Google completely harmless?!"

        Google told us they were harmless, of course! Sheesh, young people these days.

        1. Armando 123
          Coat

          Quite right, Windrose!

          If you can't trust mature, level-headed people like the Google founders, you might as well not trust journalists and politicians.

      2. Anonymous Coward
        Anonymous Coward

        Easy. We trust Google, we trust Amazon less. It doesn't need to be a logical or rational choice, that's just how consumers are. We never trust any of them completely, nor do we ever not trust them at all. If they have something we want, we'll trust them.

        1. Anonymous Coward
          Anonymous Coward

          "Easy. We trust Google, we trust Amazon less. It doesn't need to be a logical or rational choice, that's just how consumers are. We never trust any of them completely, nor do we ever not trust them at all. If they have something we want, we'll trust them."

          We trust Google more than Amazon because Amazon is selling things to us, while Google is selling us to other people. There is inherent strain in the relationship where one is trying to sell you something, because we must protect ourselves from "being swindled" by the big bad salesman.

          1. Charles 9

            But doesn't that put the onus on Amazon?

            Since, after all, they're trying to sell things TO US. Which means we hold an important power: the power to say NO. Google will always find buyers because a person is a person is a person to demographics firms. But for Amazon, they have to make sure they provide things that actual consumers want to buy, not just in the Fire but also in the stuff FOR the Fire. After all, if we look at something from Amazon and pass it up, Amazon doesn't get the commission, so they don't make money. See how that would motivate Amazon?

            1. smartashell

              It just puts the onus on Google!

              "Google will always find buyers because a person is a person is a person to demographics firms"

              Here is the thing, google's products are successful only as long as there is a need for them. With Fire's price point and the package on offer --- easy access to media and a brilliant deal, "google's icing products" are actually icing, that's it. Google will be forecd to make their apps available on Amazon's app store, just like they did on Apple's app store, otherwise Google will miss a very large segment of tablet buyers.

              "After all, if we look at something from Amazon and pass it up, "

              That is true only if you cannot do the math and reasoning, and are madly in love and are crazy for Apple and Google products. I suspect Google's offerings are only the icing on the cake, the real things win!

              1. This post has been deleted by its author

  4. Lars Petersson
    Facepalm

    What did you expect?

    No sympathy here...

    How was this device marketed? As a kindle or a full blown android tablet like the Xoom?

    That's right, a Kindle. If you want the full functionality that comes with a full tablet, then you buy one of those.

    I am waiting for my Kindle Fire to arrive, and I'm looking forwards to a device I can use for the things a Kindle is meant for...

  5. 7inColo

    Bravo

    While I certainly have an opinion regarding the subject matter, this post is primarily about the quality of the article. The author's numerous arguments are made with such clarity and conviction. It's refreshing to read such a well written piece. I look forward to your next.

    1. Chris Parsons

      Baffled

      It baffles me what sort of moron could possibly object to your post and have down-voted it.

      1. Bassey

        Re: Baffled

        Good grief Chris. I know it is early on a Monday but wake up man. He didn't mention WHAT article or WHICH author. This isn't a post. It is a BOT getting in a 1st "relevent" post to try and get around the spam detectors.

        1. Anonymous Coward
          Anonymous Coward

          Re: Re: Baffled

          It won't be a bot - but it might be a real live spammer.

          We will keep an eye out.

      2. Anonymous Coward
        Anonymous Coward

        I believe the downvotes are for the astroturfing dear chap. At least, mine is.

        Why on earth would you register an account just to emit that bland nothing?

        1. Anonymous Coward
          Anonymous Coward

          I assumed it was his Mum.

          I found the article in the style of a letter pretty irritating myself.

          But I do have some fine trainers for sale.

  6. drtom

    Simple solution

    Duh...

    Ever hear of "get what you pay for/'?

    Someone has to say it,,,

    Get an iPad.

    I really don't mean to be snarky, and I am quite critical of Apple in many way. i too was hoping the Fire would be a more affordable solution for exactly the same reason - holiday gift giving. Fact is, that right now, the Fire will only lead to more frustration than appreciation on the part of my donees. i really did enjoy your very creatively written article. Best bet is go back to the gift card for this year.. I'm sure a $250 Apple gift card toward the purchase of the only thing that exists that does it all will be greatly appreciated.

    1. Anonymous Coward
      Anonymous Coward

      Non-solution

      "I'm sure a $250 Apple gift card"

      Don't tell us: if you mention this damned gift card 250 times in Internet forums, Apple will give you one for real. Thanks for the repeat spamming, apparent astroturfer!

    2. wobbly1

      repeatingyour earlier assertion...

      ...does not increase it's voracity.

    3. Jedit Silver badge

      "The only thing that exists that does it all"?

      Clearly it couldn't be that any tablets other than the iPad exist, that are capable of all the same things the iPad can do.

    4. Kay Burley ate my hamster

      Who the fuck gives tablets as xmas gifts anyway. Are you one of these kick a granny to get the last xbox guys?

      Anyway, simply put, The iPad has this exact same problem you are just blind to it. I just need to tick a box to use Grooveshark on Android, I'd need to jailbreak an iPad. The Kindle Fire is in the same position, to get Gmail you need Market, to get Market you need to cheat and flash an aftermarket OS.

  7. Miraclefish

    First World problems...

    It's not of any actual consequence, though, is it?

  8. Tom 7

    What on earth made you think it was yours?

    Its been apparent for a long while now that some companies think you buy the name not the hardware.

  9. emuneee

    Greg,

    I don't think its correct to blame Amazon here given their strategy with the Kindle Fire.

    Foremost, the lack of Google services is not because Amazon is actively blocking them, its because the official Google Android apps (GMail, GTalk, Android Market, etc.) only get put on official Android devices (with the approval of Google). The Kindle Fire is not that device because Amazon forked Android.

  10. Tetractys
    Thumb Down

    Putting out the Fire

    I'm also returning my new Fire after experiencing the same letdown as Greg. But I'll go a step further. It's bad enough that I bought the Fire thinking I'd have access to all my Google apps only to find I don't, but with normal fast page switching the Fire locks up, requiring rebooting. It will scramble Web pages with overlays of thumbnails of your most recent sites tiled across the screen like a chessboard. There's no way out of this fault other than rebooting again. I'm not sure how the Fire was beta tested (or whether the team figured for US$200 a few kinks would be OK), but this isn't an iPad killer or even a good smartphone supplement. I watched a movie last night, and somehow the image became inverted. Again, the only way to right it was to shut down the device, restart everything and reload the movie. US$200 is certainly less than $800, but it's still too much to pay for a broken toy with core features missing.

    1. Tim Cockburn

      Inverted

      If 'inverted' means upside down not 'left to right and upside down' I suggest an easier solution would have been to turn the device top to tail!

    2. AndyS
      Thumb Down

      never smoked astroturf...

      That's nice. I'm sure you're telling the truth too, as one of only 6 or 7 people who signed up specifically to say you're taking your fire back, cos it's not as good as your ipad. I'm sure you're not astroturfing. Honestly.

  11. mewshi

    Except it's not Amazon blocking anything

    It's not Amazon "blocking" anything -- it is a well-known issue among the Android community that certain devices ship without the core Google apps - GMail, for example -- and lack the Google Services Framework that is required to run many of the Google apps. Even CyanogenMod, one of the most-used custom ROMs for Android devices, received a C&D from Google saying "Stop bundling our apps into the ROM you distribute." (However, they do provide a separate package for the GApps.)

    And Google won't allow their apps in a different app store. Again, it's not Amazon being weird, it's Google, understandably, controlling the distribution of the core apps for their operating system.

    And it's actually fairly trivial to get most of the GApps running on the Fire -- all but the Android Market will install just fine without rooting the device as far as I've tried.

    *Enable "Unknown Sources" (under Settings -> Device)

    *Track down copies of the Google Services Framework APK as well as the APK for whatever GApps you want to install (don't try the Android Market unless you want to root the device) and place them on the Kindle Fire using the USB computer (or you can e-mail using one of the other apps, which do work pretty well, which may negate the need for a file manager. Not sure, though.)

    *On the Amazon App Store, track down "Easy Installer" or a file manager.

    *Using Easy Installer or the file manager, install the Google Services Framework APK first.

    *Reboot the Kindle Fire.

    *Install the Google Apps you want.

    *A reboot may be required.

    This is a LOT less painful than it could be. Trust me.

    1. jluros

      It's really not that hard to get around.

      A little searching produced this:

      http://androidandme.com/2011/11/news/kindle-fire-gets-android-market-google-apps-nook-tablet-gets-amazon-app-store/

  12. amozillo
    Thumb Down

    This article can be reduced to 1 sentence: "Google Android programs don't run on Kindle, which will present as a hindrance & anti-competitive in long term." What a prolix whiney dissertation; get your own blog.

  13. skywire

    Mr. Knieriemen, I appreciate your speaking to Mr. Bezos civilly, as though he were an honourable man. But the sad reality is that he did indeed want to create this user experience. Some people in the world really have decided to give themselves over to evil for a little more money, and Mr. Bezos is one of them.

  14. MikeSD

    Licensing issues?

    Android itself is open source, but Google's apps (Gmail, Maps, Market) are not, and manufacturers are not allowed to distribute them without Google's consent.

    I'd be surprised if Google was willing to license their proprietary apps (like Gmail) to a competitor like Amazon without requiring the Market app to be preloaded as well. Amazon on the other hand is selling the Kindle Fire more or less at cost and needs to make money by selling content, so preloading Google's Market app on the device is probably the last thing they want to do.

    1. dshan

      It's Google Not Amazon

      Exactly right, the lack of Google apps on unlicensed Android implementations like the Fire is a Google restriction not an Amazon one (though I'm sure in this case Amazon are quite happy to not be allowed to install them).

      Android itself is 'free' and open source but the Google store and other Google apps are not.

  15. cloudgazer
    FAIL

    What part of this being an unofficial android fork did you not understand?

    That you thought it would run the android google app suite is an indication of how clueless you are, not anything else.

  16. lawrence177

    I don't know anything about amazon uk but amazon us says

    "Kindle Return Policies

    You can return any Kindle you purchased directly from Amazon.com for a full refund within 30 days of the day you received it as long as it is in new condition and in accordance with our return policy."

    1. AndyS
      Thumb Down

      Good grief, another astroturfer signing up specifically to talk about returning the fire. Someone at Apple must be very scared.

      1. Armando 123

        Or possibly google.

        1. Ed 11

          Or, possibly, Samsung.

  17. alexh2o
    Holmes

    Wrong company...

    You seem to be blaming the lack of Google apps on an Amazon decision, which if true, I would agree is stupid.

    But I think this is not a case of Amazon blocking them, but rather Google! In which case, Amazon can do pretty much nothing about this problem.

    Amazon have "taken" Google's OS but not conformed to Google's terms, and instead made their own unique build. Hence the lack of rights to use the Android brand and the lack of access to Google apps.

    Google are pretty clear about their stance on this. As Android is open source, to maintain a form of control, the Android brand and Google apps are closed.

  18. drtom

    Simple Solution

    Simply a case of "You get what you pay for" The Fire is not an iPad killer... yet.

    Frankly, I am not a fanboy, am often very critical of Apple, and I also hoped to buy several Fires as holiday gifts. However, I really did enjoy your creative way of expressing the same disappointment I felt at the dearth of "in-house" features in the Fire. (all of which can easy be accessed on the iPad).

    Solution: Go back to the gift cards with a $250 Apple card to help they can buy the only device that they will not be frustrated with.

    1. Anonymous Coward
      Anonymous Coward

      Whoosh!

      "Solution: Go back to the gift cards with a $250 Apple card to help they can buy the only device that they will not be frustrated with."

      The guy wants to combine walled-gardens and fails. The solution is not to dash to another walled-garden where the guy will immediately find that it too is not compatible with one of his walled-gardens of choice.

      When all the spoilt brats are hoarding their toys, don't whine about not being able to combine the Action Man belonging to one of them with the Barbie belonging to another. Just go and hang out with some decently behaved kids instead.

    2. Ammaross Danan
      Coat

      Rooted

      The Fire has been rooted. Install base Android on it. Easy.

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