Goodwill
"BBX may recover some of the goodwill towards RIM"
Not from Basis it won't.
http://eon.businesswire.com/news/eon/20111019007082/en/BBX/Blackberry/BASIS
RIM is a frustrating company right now. The massive outages that affected BlackBerry email users on three continents last week may have been a miracle of bad timing, just after the iPhone launch, but they were only the most publicised of a string of more avoidable mistakes which are leaving users and developers at the end of …