back to article Vodafone volte-face on Galaxy S

Vodafone tells us it will honour its warranty on Galaxy S handsets updated with firmware from Samsung, despite saying the opposite last week. Users running Samsung's desktop synchronisation software were offered the upgrade, to version "JM1", but those who took up the offer were later told through the Vodafone forum that they …

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  1. Anonymous Coward
    FAIL

    Translation...

    We spoke to our lawyers and they said we ain't got a leg to stand on if we try and enforce this, so lets try and spin this into some positive PR.

    1. NX1977
      Thumb Up

      re: translation

      Don't you mean "We didn't learn from screwing the HTC desire folk."

    2. The Original Ash

      Re Translation

      Revised:

      We spoke to the accountants, and it appears that the stock level of Galaxy S phones, as well as other HTC manufactured smartphones, in our shops and online store is exactly the same as it was as soon as we stated that this update would invalidate your warranty. Please, please come buy our phones again. We're really sorry.

  2. Tom 35
    Thumb Down

    So if you have the Vodafone software

    You don't get offered the new software, you are stuck with the old software until Vodafone get around to making their "special" version of the software in a week or two (more like 3 or 4, or maybe 8).

    1. as2003

      re:

      ...which contains random useless vodafone branded apps that can't be removed...

  3. David Gosnell

    What's the betting...

    ... they read all the reader comments pointing out the inadmissibility of their previous announcement under sales law?

  4. Stu Wilson
    Jobs Halo

    certainly one of the nicer things...

    ...about having an iPhone is the complete lack of carrier branding (aka fucking up)

    1. Anonymous Coward
      WTF?

      are you pissed??!!

      Just having an iPhone means it's fucked up by default!

    2. Spanners Silver badge
      Grenade

      Agreed

      It is not the carrier doing the shafting here...

    3. The Original Ash
      FAIL

      Nicer about the iPhone?

      My Orange-supplied Desire has no branding whatsoever past the stock HTC stuff.

      Fail troll has failed.

  5. TeeCee Gold badge
    Grenade

    Get the message!

    Dear arsehats at Vodafone.

    This is the new model. The hardware and OS are one thing, your beloved "enhancements" are just "apps" in the new world. You need to update/push/sell these seperately.

    Top tip: You might want to either make a bit of effort to ensure they're worth having or just give up and sack the team that does this to save costs.

    It's called "consumer choice", you're just selling a pipe of bits these days. Suck it up!

  6. Drefsab

    Just root

    Just root the thing, and have none of the branded stuff :D if it goes wrong then they almost certainly are not going to check the rom version on a dead phone.

    1. The Original Ash

      Speaking from experience...

      Yes they will. If the bootloader is in any way modified, they can tell just by loading it to recovery mode.

      Damage which results in the phone not being able to power on at all (water, physical) wouldn't be a warranty covered issue anyway. You'd claim on insurance for that.

  7. graham 33
    Stop

    totally off topic.....

    .....but when is this hateful EA sponsorship and skin going to end. I refuse to read any articles until it disappears - surely the Reg doesn't need the money this bad?

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