Translation...
We spoke to our lawyers and they said we ain't got a leg to stand on if we try and enforce this, so lets try and spin this into some positive PR.
Vodafone tells us it will honour its warranty on Galaxy S handsets updated with firmware from Samsung, despite saying the opposite last week. Users running Samsung's desktop synchronisation software were offered the upgrade, to version "JM1", but those who took up the offer were later told through the Vodafone forum that they …
Revised:
We spoke to the accountants, and it appears that the stock level of Galaxy S phones, as well as other HTC manufactured smartphones, in our shops and online store is exactly the same as it was as soon as we stated that this update would invalidate your warranty. Please, please come buy our phones again. We're really sorry.
Dear arsehats at Vodafone.
This is the new model. The hardware and OS are one thing, your beloved "enhancements" are just "apps" in the new world. You need to update/push/sell these seperately.
Top tip: You might want to either make a bit of effort to ensure they're worth having or just give up and sack the team that does this to save costs.
It's called "consumer choice", you're just selling a pipe of bits these days. Suck it up!
Yes they will. If the bootloader is in any way modified, they can tell just by loading it to recovery mode.
Damage which results in the phone not being able to power on at all (water, physical) wouldn't be a warranty covered issue anyway. You'd claim on insurance for that.